Commercial Operations Analyst
Actylis
full-time
Posted on:
Location Type: Office
Location: Port Washington • New York, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $100,000 per year
Job Level
JuniorMid-Level
Tech Stack
ERP
About the role
- Serving as the primary commercial operations advisor to Sales leadership
- Determining service priorities and customer-level fulfillment approaches
- Managing key customer accounts to negotiate service expectations and resolve complex issues
- Owning the full lifecycle of customer orders, ensuring high standards of accuracy
- Partnering with Sales to develop forecast recommendations and translate insights into supply actions
- Providing guidance to fulfillment coordinators and coordinating reliable product delivery
- Ensuring the integrity and accuracy of all ERP data and commercial documentation
- Exercising judgment in validating revenue-impacting transactions and approving shipment releases
- Strategically managing sellable inventory levels to support seasonal demand patterns
- Leading efforts to identify and implement process improvements that enhance order accuracy
- Maintaining strategic visibility of order flow, inventory positions, and delivery schedules
- Resolving high-impact pricing, fulfillment, and service issues
Requirements
- Bachelor’s degree in business administration, or a related field (or equivalent experience).
- 2+ years of experience in Customer Service or Sales Support roles.
- Agri Chemical industry experience required.
- Proficient with ERP Systems and MS Office Suite (Excel, Word, PowerPoint).
- Experience in developing time management strategies in a fast-paced environment.
- Excellent interpersonal and organizational skills with a customer-centric mindset.
- Highly motivated, detail-orientated & results driven, with a focus on accuracy and documentation.
- Excellent organizational and time-management skills, with the ability to manage multiple tasks.
- Proficient in English with strong written and oral communication skills.
- Ability to set priorities and work with minimum supervision.
- Be a highly responsive, proactive team player while maintaining a positive & respectful attitude.
Benefits
- Comprehensive benefits package
- Opportunities for challenge and growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ERP SystemsMS Office SuiteExcelWordPowerPointtime management strategiesorder accuracyinventory managementcustomer order lifecyclenegotiation
Soft skills
interpersonal skillsorganizational skillscustomer-centric mindsetdetail-orientedresults driventime-management skillsproactiveteam playerpositive attitudejudgment
Certifications
Bachelor’s degree in business administration