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E-Commerce Operations Manager – Amazon Vendor
Active Nutrition International GmbHE-Commerce Operations Manager responsible for Amazon Vendor operations at Active Nutrition International. Enhancing processes and managing collaboration with internal and external teams for optimized performance.
About the role
Key responsibilities & impact- Operational responsibility for the Amazon Vendor account: You are responsible for the operational management of the Amazon EU Vendor account and ensure that all relevant processes are implemented efficiently, in a structured and performance-oriented manner.
- Interface & stakeholder management: As the central interface between Amazon and internal departments such as Sales, Sales Order Management, Supply Chain, Regulatory and Marketing, you ensure close coordination and smooth collaboration.
- Forecasting & performance management: Together with the Commercial team, you create, analyze and coordinate product forecasts and prepare relevant KPIs such as sell-out, pricing, stock levels and Buy Box performance.
- Catalog, data & compliance management: You are responsible for maintaining and optimizing the Amazon product catalog with regard to data quality and coordinate escalations for product compliance issues or product suspensions/holds.
- Collaboration with Amazon & AVS: You work closely with the Amazon AVS team and escalate critical issues to the appropriate parties when necessary.
Requirements
What you’ll need- E-commerce & Amazon experience: You have experience in e-commerce with a focus on Amazon Vendor Central, ideally in the sports nutrition, food or consumables sector.
- Operational process competence: You bring a solid understanding of operational processes in order management, forecasting and supply chain.
- Catalog, data & KPI know-how: You have experience in catalog management, ensure high product data quality and possess strong analytical skills as well as confident handling of relevant KPIs.
- Working style & communication: You work in a structured, independent and solution-oriented manner and demonstrate strong communication skills and confidence when coordinating with internal and external stakeholders.
- Language skills: You have very good German and business-fluent English skills, both written and spoken.
- Team orientation: You are a team player and enjoy collaborating in cross-functional teams.
Benefits
Comp & perks- Attractive compensation: A competitive salary package including a company bonus
- Development opportunities: The chance to contribute your expertise in a growing and innovative company and actively help shape its future.
- Dynamic work environment: Work in an international company that offers space for creative ideas and strategic decisions.
- Flexibility: Hybrid work and flexible working hours are standard.
- Attractive benefits: 30 days of vacation + special leave, monthly vouchers, birthday voucher, bike leasing, company pension plan and canteen subsidy
- Employee discounts: Discounts on our products for you, family & friends
- Team spirit: Enjoy regular team and company events
- Flat hierarchies: We promote transparent communication, close collaboration between teams and an open, first-name culture
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
E-commerce ExperienceForecastingSupply Chain ManagementData Quality ManagementAnalytical Skills
Soft Skills
Strong Communication SkillsTeam OrientationStructured Working StyleSolution-Oriented Approach