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Active Cloud Solutions

NetSuite Functional Consultant, Mid/Senior

Active Cloud Solutions

. Handle incidents and support requests (level 2/3), performing root cause analysis and proposing effective solutions.

Posted 4/20/2026full-timeRemote • 🇧🇷 BrazilSeniorWebsite

Tech Stack

Tools & technologies
Oracle

About the role

Key responsibilities & impact
  • Handle incidents and support requests (level 2/3), performing root cause analysis and proposing effective solutions.
  • Execute small implementations of functional improvements and configurations within NetSuite modules.
  • Document solutions, procedures, and support evidence (ticket records, runbooks).
  • Monitor and follow up on open tickets, ensuring SLA compliance and proactive communication with the client.
  • Identify patterns of recurring incidents and propose preventive improvements.
  • Support key users with operational questions and provide targeted usage guidance.

Requirements

What you’ll need
  • Hands-on experience with NetSuite (support or implementing improvements).
  • Proficiency in core NetSuite modules (Financials, Procure-to-Pay, Inventory, Order-to-Cash, and Tax/Fiscal).
  • Proficiency with Oracle NetSuite Brazil Localization.
  • Experience providing functional support (incident analysis, prioritization, SLA management).
  • Analytical, organized, and deadline-oriented with respect to service levels.
  • Completed bachelor's degree or technologist degree in systems, business administration, accounting, or related fields.

Benefits

Comp & perks
  • TotalPass
  • 15 days of paid leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
NetSuiteOracle NetSuite Brazil LocalizationFinancialsProcure-to-PayInventoryOrder-to-CashTax/Fiscalincident analysisSLA managementfunctional support
Soft Skills
analyticalorganizeddeadline-orientedproactive communication
Certifications
bachelor's degreetechnologist degree