Satisfaction Research Center Associate

Activated Insights

Conduct phone surveys with clients and caregivers for a company improving senior care experiences. Work flexibly from home with part-time hours and supportive leadership.

Posted 6/30/2026part-timeRemote • Idaho, North Carolina, Texas, Utah • 🇺🇸 United StatesJuniorMid-Level💰 $10 - $11 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills and the ability to conduct surveys effectively while ensuring a positive experience for participants. Proficient in documenting feedback and working independently, with a focus on improving care and employee satisfaction.

Highest-signal resume keywords

Friendly Communication SkillsProfessional Communication SkillsBilingual (Spanish-English, Russian-English)Basic Computer ProficiencyIndependent Work

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Reliable AttendancePositive Experience Creation

Industry Keywords

Phone SurveysClient FeedbackCare ImprovementEmployee Satisfaction

About the role

Key responsibilities & impact

Conduct phone surveys with clients, family members, and caregivers
Accurately document feedback
Create positive experiences for survey participants
Help organizations improve care and employee satisfaction

Requirements

What you’ll need

Friendly and professional communication skills
Comfortable spending time on the phone
Reliable attendance
Basic computer proficiency
Ability to work independently from home
English fluency is required
Spanish-English and Russian-English bilingual candidates are strongly encouraged to apply and are highly valued.

Benefits

Comp & perks

Flexible scheduling
No nights, weekends, or major holidays
Consistent part-time hours (16–30 hours per week)
Paid training
Monthly bonuses and incentives
Paid Time Off
Supportive leadership and team culture