Housing Stabilization Specialist, Haitian Creole

Activate Care

Housing Stabilization Specialist preserving tenancy for families transitioning from shelters into permanent housing across Massachusetts. Connecting clients with medical, education, housing-court, and community resources through Activate Care’s health-equity programs.

Posted 8/4/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in housing stabilization activities, client advocacy, and relationship mediation, with a strong focus on supporting families transitioning from shelters to permanent housing. Proficient in assessing client needs, collaborating with community resources, and maintaining accurate documentation using ETO online platforms.

Highest-signal resume keywords

Housing Stabilization ActivitiesClient AdvocacyFluency in Haitian Creole and EnglishExperience in Emergency and Family Shelter SettingsIntermediate Computer Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Housing Placement ServicesClient Needs AssessmentDocumentation in ETOMediation SkillsProblem Identification and Resolution Planning

Soft Skills

Excellent Interpersonal SkillsHighly OrganizedSelf-DirectedAbility to CollaborateHigh Diplomacy

Tools & Technologies

Microsoft OfficeExcelPivot TablesLookup Functions

Certifications & Qualifications

Valid Massachusetts Driver’s License

Industry Keywords

Housing NavigationSocial ServicesEmergency ShelterFamily SupportCommunity Resources

About the role

Key responsibilities & impact

Conduct housing stabilization activities to preserve tenancy for families transitioning from supported shelters into permanent housing
Conduct at least monthly outreach to families and landlords
Mediate client/family and landlord relationships
Intervene when tenancy is endangered
Advocate for clients/families with housing court
Routinely assess evolving client/family needs
Assist with medical care connections
Monitor family and children’s school progress
Document and update stabilization plans in the ETO online platform
Document progress with ETO touchpoints
Collaborate with case managers and housing navigation liaisons to ensure smooth transitions of family support
Support housing initiatives and connect families with appropriate community resources
Travel regularly to client locations during designated working hours
Perform other duties as assigned

Requirements

What you’ll need

Minimum high school diploma required
Bachelor’s degree preferred
2+ years of experience providing intensive housing placement services preferred
Fluency in Haitian Creole and English required
Fluency in Spanish is a plus
Valid Massachusetts driver’s license required
Consistent, reliable transportation and ability to travel throughout Massachusetts during working hours required
Experience in emergency and family shelter settings preferred
Experience working with recent immigrants to the United States, particularly from Haiti, preferred
Highly organized and self-directed, with ability to work under supervision on diverse projects
Excellent interpersonal skills for communicating and working with staff and external partners
Experience in shelters, social services, or related housing-navigation environments
Strong problem identification and resolution-planning skills
Ability to collaborate and build trust and respect with project teams and external partners
Intermediate computer skills, including Excel, pivot tables, lookup functions, and Microsoft Office
High diplomacy in recognizing politically sensitive issues
Ability to take initiative and work independently and as part of a team
Company will not sponsor applicants for work visas at this time

Benefits

Comp & perks

Standard company benefits
Reasonable accommodations for qualified individuals with disabilities throughout the hiring process