
Junior EOC Engineer
ActioNet, Inc.
full-time
Posted on:
Location Type: Remote
Location: Maryland • United States
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Job Level
Tech Stack
About the role
- Assist with the daily activities of configuration and operation of systems (mainframe, mini, or client/server based).
- Assist in optimizing system operation and resource utilization.
- Perform system capacity analysis and planning.
- Provide assistance to users in accessing and using business systems.
- Analyze information requirements and evaluate problems related to workflow, organization, and planning.
- Assist Senior Computer Systems Analysts and Computer Systems Analysts in developing corrective actions.
- Help develop plans for automated information systems from project inception to conclusion.
- Define problems, develop system requirements, and create program specifications for programmers.
- Coordinate closely with programmers to ensure proper implementation of program and system specifications under the supervision of a Senior or Computer Systems Analyst.
- Work with functional users to develop alternative solutions for systems.
Requirements
- Bachelor’s degree
- 1 year of relevant experience in system analysis or configuration.
- Knowledge of mainframe, mini, or client/server systems.
- Experience assisting in system optimization, capacity analysis, and user support.
- Familiarity with system analysis, workflow, and organizational planning.
- Ability to work with senior analysts and programmers to implement system specifications.
- Strong communication skills and the ability to work collaboratively with internal teams.
- Certifications/Training: ITIL, Vendor Specific (Unix, Microsoft, etc.), and/or CompTIA, or similar training.
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life and AD&D Insurance
- 401(k) Savings Plan
- Education and Professional Training
- Flexible Spending Accounts (FSA)
- Employee Referral and Merit Recognition Programs
- Employee Assistance and Identity Theft Protection
- Paid Holidays: 11 per year
- Paid Time Off (PTO)
- Disability Insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
system analysissystem configurationsystem optimizationcapacity analysisprogram specificationsworkflow analysisorganizational planningautomated information systems
Soft Skills
communication skillscollaboration
Certifications
ITILUnix certificationMicrosoft certificationCompTIA