Senior Product Manager – Endpoint Management, Patching
Action1
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
Tech Stack
About the role
- Own large, customer-facing product areas end-to-end: discovery, strategy, planning, specification, rollout, and iteration
- Define roadmap priorities grounded in real IT workflows, operational constraints, and customer outcomes
- Write detailed functional specifications, user stories, and acceptance criteria
- Create wireframes, user flows, and lightweight mockups when needed
- Partner closely with engineering to clarify scope, tradeoffs, and delivery plans
- Engage directly with customers (IT admins, security teams, MSPs) to understand patching workflows, failures, edge cases, and success criteria
- Translate customer pain points into clear product decisions and roadmap investments
- Partner with support, sales, and customer success to surface insights and validate priorities
- Partner directly with founders and leadership to shape product direction
- Balance speed, quality, and security in a high-growth, technically opinionated environment
- Define and monitor product metrics tied to reliability, coverage, adoption, and customer effort
- Drive continuous improvement through experimentation and iteration
Requirements
- Proven experience owning a customer-facing IT, endpoint management, patching, or cybersecurity product
- Direct exposure to OS or third-party patching, endpoint management, vulnerability remediation, or IT operations workflows
- Experience working with IT administrators, MSPs, or security teams as primary users
- Strong hands-on product execution: specs, backlog ownership, prioritization, and delivery
- 7–10+ years of Product Management experience (B2B SaaS strongly preferred)
- Experience writing highly detailed product specifications and user journeys
- Comfort operating in technically complex domains and partnering closely with engineering
- Strong customer discovery, interview, and validation skills
- Ability to operate effectively in fast-paced startup environments where PMs are highly hands-on
- Background in cybersecurity, endpoint management, IT systems administration, or adjacent domains
- Familiarity with patching systems, ITSM tools (e.g., ServiceNow), or MSP ecosystems
- Experience scaling products used by enterprise IT teams
- Prior leadership experience (mentoring PMs, owning major product areas)
Benefits
- Fully remote work, giving you the flexibility you need in the modern world
- Exciting challenges and opportunities for continuous growth.
- Non-stop professional development and learning of new technologies.
- A supportive, friendly, and professional team environment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementfunctional specificationsuser storiesacceptance criteriawireframesuser flowsproduct metricsvulnerability remediationIT operations workflowsB2B SaaS
Soft Skills
customer discoveryinterview skillsvalidation skillsprioritizationdeliverymentoringcollaborationcommunicationadaptabilityproblem-solving