Action1

Senior Product Manager

Action1

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Senior

Tech Stack

Cyber SecurityITSMServiceNow

About the role

  • Partner directly with founders and leadership to define long-term product strategy
  • Connect high-level vision to execution across research, prototyping, and delivery
  • Conduct deep market, customer, and competitive research to inform direction
  • Prioritize opportunities based on business impact, customer value, and feasibility
  • Own large product areas end-to-end: discovery, strategy, planning, specification, rollout
  • Write detailed functional specifications and technical requirements
  • Create UI wireframes, user flows, and mockups when needed
  • Lead engineering squads by providing clarity, prioritization, and guidance
  • Manage product lifecycle from incubation through scale
  • Build strong relationships with customers to continuously validate ideas
  • Surface insights across sales, customer success, marketing, and support teams
  • Present product updates to senior leadership, including rationale and expected outcomes
  • Support go-to-market efforts and product launch readiness
  • Monitor and interpret product metrics to drive adoption, expansion, and retention
  • Recommend changes to UX, onboarding, or workflows based on customer data
  • Drive experimentation and iteration to validate assumptions and improve product performance

Requirements

  • 7–10+ years of Product Management experience (B2B SaaS strongly preferred)
  • Proven record of managing complex product areas with significant impact
  • Ability to operate strategically while executing tactical work yourself
  • Strong comfort with customer discovery, interviews, and product validation
  • Experience writing highly detailed product specifications and user journeys
  • Ability to build mockups and collaborate with designers when needed
  • Ability to influence and align cross-functional stakeholders, including leadership
  • Experience in fast-paced startup environments where PMs are highly hands-on
  • Cybersecurity or IT systems administration background
  • Experience scaling a product from early-stage through enterprise adoption
  • Experience collaborating with Data Science, AI/ML, or advanced analytics teams
  • Any prior leadership experience (team lead, mentoring PMs, etc.)
  • Familiarity with ServiceNow, ITSM, patching, or endpoint management domains
Benefits
  • Fully remote work, giving you the flexibility you need in the modern world
  • Exciting challenges and opportunities for continuous growth.
  • Non-stop professional development and learning of new technologies.
  • A supportive, friendly, and professional team environment.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Product ManagementB2B SaaSCustomer DiscoveryProduct ValidationProduct SpecificationsUser JourneysMockupsData ScienceAI/MLAdvanced Analytics
Soft skills
Strategic ThinkingTactical ExecutionInfluencing StakeholdersCross-Functional CollaborationLeadershipCustomer Relationship BuildingClarity in CommunicationPrioritizationGuidanceAdaptability