Director of Accounting Operations

Action Property Management

Director of Accounting Operations managing HOA service models and overseeing Accounts Receivable functions for Action Property Management. Leading operational improvements with a focus on service delivery and financial accuracy.

Posted 4/23/2026full-timeIrvine • California • 🇺🇸 United StatesLead💰 $145,000 per yearWebsite

About the role

Key responsibilities & impact

Own the execution and performance of HOA service models, including SnapHOA and similar portfolios, ensuring consistency in service delivery and alignment with client expectations
Lead and oversee Accounts Receivable functions, including cash posting, collections, and receivables-related workflows, ensuring timely and accurate processing aligned with client activity
Own intake and coordination of all accounting-related requests, including JIRA ticket triage, prioritization, and routing, ensuring work is structured, visible, and aligned with deadlines and board deliverables
Ensure operational activity is visible to accounting by maintaining awareness of ongoing projects, vendor changes, and upcoming financial impacts that affect reporting accuracy
Act as the first point of coordination for client-facing accounting needs, including responding to inquiries, managing ticket flow, and ensuring timely follow-up and resolution
Establish and enforce service standards across accounting workflows, including SLAs, prioritization frameworks, and escalation protocols tied to financial deadlines and board requirements
Drive consistency in how data and documentation are submitted to accounting, reducing rework and improving the quality and completeness of inputs across all accounts
Partner with the Director, Client Accounting to ensure alignment between operational workflows and financial reporting requirements, including close readiness and exception resolution
Identify service gaps, workflow breakdowns, and recurring issues, and implement process improvements to improve efficiency, reduce risk, and enhance client experience
Support board interactions as needed by coordinating financial input, managing expectations, and ensuring accounting is properly represented in service delivery
Assist in the development and maintenance of SOPs, standardizing workflows across service models and improving consistency in execution
Support department strategy and implementation of new initiatives, including system enhancements, reporting improvements, and service model evolution

Requirements

What you’ll need

10+ years of progressive accounting experience, including a minimum of 5 years in a leadership role managing large teams.
Bachelor's degree in Accounting required; MBA, CPA, or other advanced credentials strongly preferred
Proven success in driving operational change and optimizing financial systems and processes.
Advanced Excel skills; proficiency in PowerPoint and Word. Power BI and other AI software.
A strategic leader with a track record of building high-performing, result-driven teams.
A self-starter with the ability to set priorities, anticipate challenges, and drive initiatives independently.
An effective change agent, skilled at leading transformation and building alignment across diverse stakeholders.
Customer focused, with a commitment to delivering high-quality service to clients and internal partners.
A proactive, excellent communicator, adept at translating a broad range of financial concepts/issues to diverse audiences.
Detail-oriented and highly organized, thriving in a fast-paced environment while maintaining a strong internal control focus.
Analytical and solution-oriented, with strong critical thinking and decision-making skills.

Benefits

Comp & perks

Award-Winning Culture: Proud recipient of the Great Place to Work Certification.
Highly Rated Employer: 4.3 star rating on Glassdoor –read our reviews here.
Flexible Work Environment: Hybrid schedule with a mix of in-office and work-from-home days.
Comprehensive Benefits: Competitive salary, health insurance, and 401(k) matching.
Work-Life Balance: PTO plus sick time, holiday pay, and your birthday holiday.
Cutting Edge Technology: Access to industry-leading tools and resources that drive efficiency and success.
Career Growth and Development: Join a company committed to supporting your professional growth and helping you achieve your goals.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

accountingAccounts Receivablecash postingcollectionsfinancial reportingprocess improvementsSOP developmentdata analysisfinancial systems optimizationExcel

Soft Skills

leadershipstrategic thinkingcommunicationcustomer focusproblem-solvingorganizational skillschange managementteam buildingcritical thinkingdetail-oriented

Certifications

Bachelor's degree in AccountingMBACPA