Actian

Senior Vice President – Global Support and Customer Success

Actian

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Develop and execute a customer success and support strategy
  • Oversee global support operations
  • Champion the voice of the customer
  • Recruit and mentor a customer-centric team

Requirements

  • 10+ years of leadership experience in customer-support roles
  • Proven executive presence and communication abilities
  • Strong understanding of recurring revenue business models
  • Familiarity with data management and cloud computing
Benefits
  • Professional development
  • Global support operations
  • Strong executive relationships

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data managementcloud computingcustomer success strategysupport strategy
Soft skills
leadershipcommunicationmentoringcustomer-centric approach