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Director of Quality – Project Delivery
ACT Power ServicesDirector of Quality & Project Delivery at ACT Power Services managing QA/QC program and leading project execution for renewable energy initiatives.
About the role
Key responsibilities & impact- Design, build, and implement ACT’s QA/QC program from the ground up, establishing standards, processes, inspection frameworks, and documentation protocols
- Define and enforce quality standards across all O&M and construction activities, ensuring conformance to contract requirements, client expectations, and regulatory standards
- Develop and maintain QA/QC manuals, inspection checklists, and standard operating procedures (SOPs) for all field and reporting functions
- Establish quality metrics, KPIs, and reporting cadences to drive continuous improvement across all business lines
- Lead root cause analysis (RCA) and corrective action processes for quality escapes, recurring deficiencies, and customer-reported issues
- Oversee quality audits and inspections at active project and O&M sites; review findings and drive closure of non-conformances
- Partner with operations, project management, and field teams to integrate QA/QC requirements into project planning and execution from day one
- Recruit, hire, onboard, and develop a high-performing QA/QC team including inspectors, field quality leads, and program support staff
- Provide day-to-day leadership, coaching, and performance management to direct reports; set clear expectations and hold team members accountable to ACT’s standards
- Foster a culture of quality, continuous improvement, and accountability across all organizational levels
- Collaborate with operations and AOT leadership to identify staffing needs and build team capacity in alignment with project pipeline growth
- Serve as a senior resource within the Asset Optimization Team (AOT) to support the planning and execution of large, complex solar projects
- Assist AOT project managers in scoping, estimating, scheduling, and executing high-priority O&M and construction projects at utility-scale and commercial solar PV facilities
- Conduct site inspections and equipment assessments to inform project planning, repair strategies, and resource allocation
- Provide on-site quality oversight during critical project phases, ensuring all work meets ACT’s and clients’ quality standards
- Coordinate ACT internal teams, subcontractors, and labor resources to ensure timely, on-budget project delivery
- Support AOT closeout activities including final inspections, punch list resolution, and submission of client deliverables
- Own the P&L for the QA/QC function, including budgeting, cost control, headcount planning, and financial performance reporting
- Collaborate with project and operations leadership to ensure quality program costs are appropriately scoped, estimated, and recovered in project pricing
- Identify opportunities to optimize operational efficiency and reduce cost of quality across the organization
- Provide regular financial reporting and forecasting to leadership, with clear visibility into program spend vs. budget
- Serve as a primary point of contact for clients on all quality-related matters, including quality plan presentations, non-conformance reporting, and corrective action updates
- Build and maintain strong, trust-based relationships with key clients by demonstrating proactive quality leadership and transparent communication
- Lead contractor and subcontractor quality alignment meetings; establish expectations, review submittals, and enforce compliance with ACT’s quality requirements
- Negotiate and resolve quality disputes with clients and contractors in a professional, solutions-oriented manner
- Escalate unresolved issues appropriately while keeping clients and internal leadership informed throughout the resolution process
- Prepare and deliver formal quality reports, lessons learned, and program updates for client and executive audiences
Requirements
What you’ll need- 10+ years of progressive experience in quality assurance/quality control, construction management, or O&M leadership within the solar, renewable energy, or broader electrical construction industry
- Demonstrated experience building and managing QA/QC programs from inception, including development of standards, procedures, and audit frameworks
- Proven P&L ownership experience with demonstrated ability to manage budgets, control costs, and drive financial accountability
- Strong track record of building, leading, and developing high-performing teams in a fast-paced, field-intensive environment
- Extensive knowledge of photovoltaic (PV) systems, including DC/AC electrical systems, inverters, trackers, modules, and balance-of-system components
- Experience supporting large-scale project delivery in a senior capacity, including scoping, estimating, scheduling, and closeout
- Exceptional customer-facing communication skills with demonstrated ability to manage client relationships at the executive and project level
- Experience managing contractors and subcontractors, including quality compliance, performance accountability, and dispute resolution
- Ability to read and interpret electrical schematics, single-line diagrams, and construction drawings
- Working knowledge of OSHA 1910, NFPA 70E, NEC codes, and their application in solar construction and O&M environments
- Strong proficiency with MS Office Suite; experience with project management and quality management software preferred
- Valid Driver’s License with a clean driving record; ability to travel up to 50% including overnight and out-of-state travel
- OSHA 30 General Industry or Construction certification preferred; CQM, CQA, or equivalent quality certification a plus
- Knowledge of Battery Energy Storage System (BESS) construction and commissioning processes, including safety protocols, integration requirements, and quality hold points
Benefits
Comp & perks- 401(k) with employer match
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account
- Health Savings Account
- Short-term and Long-term disability
- Critical illness
- Paid Time Off
- Parental Leave
- Paid Holidays
- Employee assistance program
- Life insurance
- Opportunities for advancement
- Training and Development
- Legal and Identity Theft
- Company vehicle or stipend opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quality assurancequality controlconstruction managementO&M leadershipphotovoltaic systemsDC/AC electrical systemsinverterstrackersmodulesbalance-of-system components
Soft Skills
leadershipteam developmentcustomer-facing communicationrelationship managementproblem-solvingnegotiationperformance accountabilitycoachingcontinuous improvementcollaboration
Certifications
OSHA 30 General IndustryOSHA 30 ConstructionCQMCQAvalid Driver’s License