Operations

• Provide direction, training, support, supervision, and motivation to operation supervisors including their downline reports
• Ensure that approved policies and objectives are clearly understood and effectively applied to each operating unit
• Supervise and review the preparation of forecast numbers for each of his/her departments
• Review performance and causes of significant variances, along with corrective action plans
• Conduct performance and wage reviews for department supervision
• Ensure timely production reports and accurate record information to operating activities for such purposes as control, planning, accounting and required customer reports
• Keep track of staffing requirements and hire new talent as needed to correspond with specific duties and skill sets
• Ensure monthly operation reports listing any unusual events – major expenditures, legal actions, overtime payments, etc. are distributed to appropriate department(s)/personnel
• Handle or defer all customer complaints to the appropriate authorities
• Professionally represent the company to clients and their customers
• Provide general information about the meter services to customers, when applicable
• Other duties as assigned.

Assistant Ops Manager

Associate Manager, Operations Management – 2nd shift

Assistant Ops Manager, DOT

Gas Maintenance Supervisor