Level 2 Managed Detection and Response Analyst
Acronis
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇧🇬 Bulgaria
Visit company websiteJob Level
Junior
About the role
- Investigate incoming EDR/XDR incidents, focusing on accurate triage and severity assessment
- Execute remediation actions such as workload isolation, following established playbooks
- Document investigation steps and maintain complete case records
- Collaborate with AI engineering to test and refine automated triage and response processes
- Escalate complex incidents to senior analysts, providing relevant context and evidence
- Support development and refinement of playbooks, automation rules, and incident correlation logic
- Communicate clearly with customers via email and phone about incident status and recommendations
- Stay informed about current security threats and attacker techniques
- Work 5-day/8-hour schedule, with flexibility for morning or afternoon shifts and weekend coverage
Requirements
- 1–3 years of experience in SOC, MDR, or IT security operations (internships or equivalent experience in SaaS support acceptable for junior level).
- Strong understanding of EDR/XDR operations and security incident workflows
- Strong understanding of common attacker's TTPs and MITRE ATT&CK framework in general.
- Fast at logs analysis in Kibana or manual reviews.
- Experience working with security tools (EDR, SIEM, SOAR) and interest in automation technologies
- Ability to follow structured processes and accurately document findings
- Strong communication skills and attention to details
- Good English communication skills for effective customer interactions via email and phone
- Strong communication skills and attention to details *Please submit your resume and application in English.
Benefits
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
EDRXDRincident triageseverity assessmentremediation actionslogs analysisKibanasecurity toolsautomation technologiesMITRE ATT&CK framework
Soft skills
communication skillsattention to detailcollaborationcustomer interactiondocumentationflexibilityproblem-solvinganalytical thinkingteamworktime management