Acrisure

Commercial Lines Associate Account Manager

Acrisure

full-time

Posted on:

Location Type: Office

Location: Pensacola • Florida • United States

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About the role

  • Assist the Account Manager with service needs
  • Support Account Manager by requesting policy changes
  • Handle premium collections
  • Answer client questions and concerns
  • Respond to Account Manager requests in a timely manner
  • Provide service and support to Account Managers on existing accounts
  • Prepare summaries of insurance and recommend coverages
  • Maintain client accounts on the agency management system
  • Document conversations and properly attach documents to EPIC
  • Follow up on outstanding orders and correspondence
  • Respond to carrier requests for additional information
  • Participate in seminars and other training for knowledge and skill development
  • Provide backup in other areas as assigned
  • Help develop efficiencies in automation and paper flow

Requirements

  • College degree preferred
  • High School diploma or equivalent required
  • 2-20 or 4-40 Florida Insurance License required
  • Proven P & C Customer Service experience required
  • Epic or other Agency Management Systems experience strongly preferred
  • Comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Benefits
  • Comprehensive medical insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Fertility benefits
  • Wellness resources
  • Paid sick time
  • Generous paid time off and holidays
  • Employee Assistance Program (EAP)
  • Complimentary Calm app subscription
  • Immediate vesting in a 401(k) plan
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Commuter benefits
  • Employee discount programs
  • Paid maternity leave
  • Paid paternity leave (including for adoptive parents)
  • Legal plan options
  • Pet insurance coverage
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
premium collectionspolicy changesinsurance summariesdocument managementautomation efficiencies
Soft Skills
client communicationtimely responseservice supportteam leadershipcross-functional partnership
Certifications
2-20 Florida Insurance License4-40 Florida Insurance License