Insurance Customer Care Representative
Acrisure
full-time
Posted on:
Location Type: Office
Location: Saint Peters • Montana • United States
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Salary
💰 $16 per hour
About the role
- Provide exemplary customer service over the phone, online chat, or email.
- Document and update customer records based on interactions and customer needs.
- Develop and maintain a knowledge base of the evolving products and services.
- Mail requested documentation.
- Complete daily tasks when not on the phone.
Requirements
- Demonstrated experience in customer service or other related fields.
- Ability to build rapport with clients with an enthusiastic attitude.
- A problem solver with a keen attention to detail.
- A “let’s work together” approach with open communication, excellence in service, integrity, and accountability.
- Ability to build trust by working as a team member, as well as independently, with minimal supervision.
- A positive and professional demeanor.
- Ability to multitask and adapt to changes quickly.
- Excellent written and verbal communication skills.
- Strong computer skills.
Benefits
- 401(k)
- Life
- Medical
- Dental
- Vision
- Discounted Pet Insurance
- Ancillary
- Generous time away
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer serviceproblem solvingattention to detailteamworkcommunicationintegrityaccountabilitymultitaskingadaptabilityprofessional demeanor