Acrisure

Personal Lines Account Manager

Acrisure

full-time

Posted on:

Location Type: Hybrid

Location: Saint Marys • Pennsylvania • United States

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About the role

  • Establish & maintain a strong relationship and make periodic decisions on account updates and coverages
  • Review exposures and current insurance program for assigned clients
  • Determine if current carrier is the best fit for the client taking coverage, protection, and cost effectiveness into consideration
  • Work with producers with the development and decisions about plans of action and coverages for new accounts
  • Provide day-to-day service, anticipate customer’s needs, and respond to client questions and issues in a timely manner
  • Keep customers up to date on “pending changes” in the insurance world that may impact their insurance coverage
  • Monitor carrier activities to make sure that they are fulfilling their responsibilities to the customer (i.e.: policies & endorsements quoted & accurately issued on a timely basis, claims being handled properly & on a timely and accurate basis)
  • Complete account reviews

Requirements

  • 3-5 years of prior insurance industry experience preferred
  • High school diploma or the recognized equivalent, required
  • Maintain P&C License, required
  • Proficient in the use of Windows programs including Outlook, Word and Excel
Benefits
  • Comprehensive medical insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Fertility benefits
  • Wellness resources
  • Paid sick time
  • Generous paid time off
  • Holidays
  • Employee Assistance Program (EAP)
  • Complimentary Calm app subscription
  • Immediate vesting in a 401(k) plan
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA) options
  • Commuter benefits
  • Employee discount programs
  • Paid maternity leave
  • Paid paternity leave (including for adoptive parents)
  • Legal plan options
  • Pet insurance coverage
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
insurance program reviewaccount managementcoverage determinationclaims handlingaccount reviews
Soft Skills
relationship managementcustomer serviceproblem solvingcommunicationanticipation of customer needs
Certifications
P&C License