acre security

Training Manager, Content Creator

acre security

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

Cloud

About the role

  • Develop and execute training strategy aligned with organizational goals, including pricing concepts and revenue forecasting.
  • Collaborate cross-functionally to assess training requirements and close knowledge gaps.
  • Design and deliver engaging content for in-person and virtual classes targeting internal teams, end users, and system integrators.
  • Coordinate regional training events, including venue reservations and logistics.
  • Produce high-quality multimedia content and clear documentation across multiple product lines.
  • Review and approve customer-facing knowledge base content for accuracy, intuitive navigation, and style consistency.
  • Administer and optimize the LMS (Docebo), including catalogs, learning paths, reporting, and automation.
  • Collect learner feedback and performance data to continuously improve content and delivery methods.
  • Travel up to 50% to customer sites, partner facilities, and internal offices for onsite training as needed.

Requirements

  • Curriculum development and instructional design
  • Strong presentation and facilitation skills for live and virtual training
  • Training evaluation and impact measurement (e.g., Kirkpatrick model)
  • Content creation (multimedia, documentation, eLearning modules)
  • Customer service soft skills and professionalism
  • Experience authoring user documentation and how-to guides
  • Experience with Adobe Creative Cloud or equivalent tools for training content
  • Ability to design structured programs and materials for diverse learners (ADDIE or equivalent)
  • Experience administering or creating content for Docebo LMS or similar platforms
  • Excellent time management and multitasking skills.
Benefits
  • Competitive compensation packages
  • Performance-based incentives
  • Access to a range of learning opportunities
  • Training programs and mentorship initiatives
  • Industry conferences
  • Supportive and inclusive culture
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
curriculum developmentinstructional designtraining evaluationimpact measurementcontent creationuser documentationhow-to guidesprogram designADDIEmultimedia production
Soft Skills
presentation skillsfacilitation skillscustomer serviceprofessionalismtime managementmultitaskingcollaborationfeedback collectionknowledge gap assessmentengagement