Major Account Manager

Acquia

. Exceed quarterly renewal, cross-sell and upsell goals.

Posted 4/30/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $100,000 - $115,000 per yearWebsite

Tech Stack

Tools & technologies

AWSKubernetesPMPSFDC

About the role

Key responsibilities & impact

Exceed quarterly renewal, cross-sell and upsell goals.
Expand and Maintain solid relationships with customers and ownership of customers’ success with Acquia platform services.
Guide customers through onboarding of products and services.
Maintain control of account direction and strategy
Build relationships with strategic leadership level customer contacts
Identify new opportunities and work to drive them to a close
Coordinate with business users and procurement to ensure timely renewals
Update and maintain Sales database as appropriate
Must be able to proactively drive accounts with minimal oversight
Strong collaboration with internal teams
Generates trusted relationships with customers
Ability to manage multiple systems and administration at once
Keeping up to date with Acquia’s Federal go to market and security posture.

Requirements

What you’ll need

7+ years working in a sales / account management role for a technology company, Federal/S&L government required.
Strong leadership, teamwork, communication & cross-group collaboration skills
Proven track record of sustaining & growing complex relationships within the Federal Government including closing the renewal and assisting with up sell / cross sell opportunities.
Prior experience managing procurement life-cycle with the government.
Has owned & exceeded a renewals quota.
Has owned & exceeded an ACV Upsell/Cross-Sell quota.
Renewal forecasting & analytical skills.
Detailed oriented and organized.
Ability to perform in a fast paced environment
Self-starter who can set and manage priorities
Google Suite knowledge, including Docs, Sheets, and Slides.
Experience with SFDC, JIRA, Gainsight and other tools
Strong verbal and written communication skills
Project Life Cycle Experience. PMP Certified or equivalent experience a Plus.
Knowledge on Kubernetes Orchestration, Development Life Cycle, and AWS infrastructure a Plus.

Benefits

Comp & perks

competitive healthcare coverage
wellness programs
take it when you need it time off
parental leave
recognition programs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

renewal forecastinganalytical skillsprocurement life-cycle managementKubernetes orchestrationdevelopment life cycleAWS infrastructure

Soft Skills

leadershipteamworkcommunicationcross-group collaborationrelationship managementdetail-orientedorganizational skillsself-starterability to manage priorities

Certifications

PMP Certified