Director, Account Management
Acquia
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Manage and lead a team of 5-7 Account Managers to successfully own and develop their accounts, and grow the overall book of business
- Report on team metrics (activity & pipeline) and provide forecasting to Leadership
- As a member of the Leadership team, contribute to the overall growth and success of the Company
- Collaborate cross-functionally with various teams including: Acquia’s Field Sales, Solutions Engineering, Customer Success, Product, Support and Professional Services to ensure a positive customer experience and customer growth
- Develop and implement internal processes to create seamless management of accounts and measurements of team performance while decreasing roadblocks
- Foster the creation and assignment of upselling and retention goals
Requirements
- 3-5 years relevant industry experience
- Leader experience required, 3-5 years of experience is a plus
- Experience managing a pipeline and forecasting sales
- Experience with both renewal and expansion preferred
- Success in driving and management of a team
- Excellent written/verbal skills
- Ability to think strategically and bring structure to team
- Align with Company priorities and devise departmental annual and quarterly goals
- Motivates team and keeps them focused on highest priorities
- Ability to travel
Benefits
- Equal opportunity employer
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
pipeline managementsales forecastingaccount managementupsellingretention strategies
Soft Skills
leadershipstrategic thinkingcommunicationteam motivationorganizational skills