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Acquia

Director, Account Management

Acquia

. Manage and lead a team of 5-7 Account Managers to successfully own and develop their accounts, and grow the overall book of business .

Posted 4/8/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact
  • Manage and lead a team of 5-7 Account Managers to successfully own and develop their accounts, and grow the overall book of business
  • Report on team metrics (activity & pipeline) and provide forecasting to Leadership
  • As a member of the Leadership team, contribute to the overall growth and success of the Company
  • Collaborate cross-functionally with various teams including: Acquia’s Field Sales, Solutions Engineering, Customer Success, Product, Support and Professional Services to ensure a positive customer experience and customer growth
  • Develop and implement internal processes to create seamless management of accounts and measurements of team performance while decreasing roadblocks
  • Foster the creation and assignment of upselling and retention goals

Requirements

What you’ll need
  • 3-5 years relevant industry experience
  • Leader experience required, 3-5 years of experience is a plus
  • Experience managing a pipeline and forecasting sales
  • Experience with both renewal and expansion preferred
  • Success in driving and management of a team
  • Excellent written/verbal skills
  • Ability to think strategically and bring structure to team
  • Align with Company priorities and devise departmental annual and quarterly goals
  • Motivates team and keeps them focused on highest priorities
  • Ability to travel

Benefits

Comp & perks
  • Equal opportunity employer

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
pipeline managementsales forecastingaccount managementupsellingretention strategies
Soft Skills
leadershipstrategic thinkingcommunicationteam motivationorganizational skills