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Senior Manager, Change Management
AcostaSenior change management leader driving adoption across people, process, and technology transformations. Partnering with enterprise leaders and program teams to deliver strategic initiatives.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and executing change enablement strategies that align with business objectives, ensuring successful adoption and engagement. Proficient in collaborating with cross-functional teams and senior leaders to drive organizational change and measure effectiveness.
Highest-signal resume keywords
Change EnablementOrganizational ChangeStakeholder EngagementChange MethodologiesCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Change Enablement StrategiesImpact AssessmentsChange Effectiveness MetricsChange AdoptionChange Interventions
Soft Skills
Influencing SkillsCollaborationBusiness AcumenProblem SolvingAdaptability
Industry Keywords
Enterprise InitiativesOrganizational TransformationCross-Functional TeamsResistance ManagementReadiness Assessment
About the role
Key responsibilities & impact- Design and execute comprehensive change enablement strategies aligned to program objectives and enterprise priorities
- Translate business and technology changes into clear people, process, and behavior impacts
- Ensure change strategies support successful adoption, engagement, and value realization
- Serve as the lead Change Enablement partner for a strategic initiative
- Collaborate with Product, Project, Technology, Data, and Business teams to embed change into program delivery
- Partner with senior leaders and key stakeholders to build alignment, sponsorship, and accountability
- Proactively identify and address resistance, risks, and readiness gaps
- Act as a trusted advisor to leaders navigating complex organizational change
- Conduct stakeholder, readiness, and impact assessments to inform change approach
- Develop targeted interventions for leaders, managers, and employees based on assessed needs
- Advise on timing, sequencing, and release strategies to support readiness
- Partner with Communications and Training teams to ensure integrated, consistent experiences
- Provide direction and inputs for change communications and enablement materials
- Ensure messaging supports clarity, confidence, and adoption without overloading the business
- Define and track change effectiveness metrics tied to adoption and readiness
- Monitor progress and recommend adjustments to improve outcomes
- Capture lessons learned and continuously evolve change practices
Requirements
What you’ll need- 7 to 10 years of experience in change enablement, organizational change, or transformation roles
- Demonstrated experience supporting large scale, enterprise level initiatives
- Experience working closely with senior leaders and cross functional program teams
- Experience applying structured change methodologies in complex environments
- Strong understanding of how individuals and organizations experience and adopt change
- Ability to design practical, scalable change strategies aligned to business realities
- Exceptional communication and influencing skills across all levels of the organization
- Strong business acumen and ability to connect change efforts to enterprise outcomes
- Ability to work independently, manage competing priorities, and operate effectively in ambiguity
- Demonstrated ability to influence without direct authority
- Collaborative mindset with the ability to partner across functions
- May provide guidance or oversight to Change Enablement resources or vendors
- Role does not initially include direct people management but may evolve over time