Customer Manager

Acosta

Customer Manager growing consumer packaged goods sales and market share for Acosta’s retail clients. Managing customer plans, trade funds, budgets, and in-store execution.

Posted 8/4/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesJunior💰 $52,200 - $65,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing Customer Business Plans while effectively managing trade marketing funds and ensuring optimal in-store presence. Proficient in utilizing Microsoft Office Suite for presentations and project management within the retail CPG industry.

Highest-signal resume keywords

Customer Business Plan DevelopmentRetail Sales ManagementTrade Marketing Fund ManagementMicrosoft Office ProficiencyPresentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Business Plan DevelopmentRetail MarketingSpace ManagementSales AdministrationProject Management

Soft Skills

Excellent Presentation SkillsAbility to Manage Multiple Projects

Tools & Technologies

Microsoft PowerPointMicrosoft ExcelMicrosoft WordMicrosoft OutlookWeb-Based Applications

Certifications & Qualifications

Bachelor’s Degree or Equivalent

Industry Keywords

CPGMerchandisingAssortmentPricingShelving

About the role

Key responsibilities & impact

Deliver principals’ objectives for volume, merchandising, assortment, pricing, and shelving at assigned customer accounts
Develop a comprehensive Customer Business Plan aligned with principals’ priorities
Call on customer decision-makers to present and sell business plans, programs, and concepts
Achieve results at the lowest selling cost and oversee manufacturers’ expenditures
Ensure competitively superior in-store presence across assigned stores
Manage manufacturers’ trade marketing funds and process direct shipments
Operate within designated budgets
Maintain communication with key principals
Collaborate with Retail Sales Managers on product introductions, selling drives, and contests
Use customer, market, and principal knowledge to engage marketing, technology, and administrative resources
Share selling priorities and customer/principal insights with managers, supervisors, and team members
Use computer systems and Acosta communication systems to achieve business-plan objectives
Provide operational-improvement feedback to the Team Leader and/or General Manager
Complete special projects as requested

Requirements

What you’ll need

Bachelor’s degree or equivalent in the relevant industry
At least six months of experience in retail (CPG), marketing, space management, or resets
Proficiency in Microsoft PowerPoint, Excel, Word, Outlook, and web-based applications
Excellent presentation skills
Ability to manage multiple projects
Sales administration or finance experience preferred

Benefits

Comp & perks

Flexible scheduling options for many field roles
Reasonable accommodations for applicants with disabilities
Compensation may include brokerage, commissions, bonuses, and contest earnings