Customer Manager

Acosta

Customer Manager driving sales and market share growth for designated customer accounts in the United States. Engage clients, develop business plans, and achieve sales goals to enhance results.

Posted 6/26/2026full-timeRemote • Virginia, Washington • 🇺🇸 United StatesJunior💰 $62,640 - $74,000 per yearWebsite

About the role

Key responsibilities & impact

Achieve Sales Goals: Deliver principals’ objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost.
Strategic Planning: Develop a comprehensive Customer Business Plan that aligns with the principals’ business priorities and drives long-term success.
Client Engagement: Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results.
Cost Management: Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more.
In-Store Presence: Ensure a competitively superior in-store presence in the assigned stores.
Trade Marketing: Manage manufacturers’ trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer.
Budget Adherence: Operate within the designated budget, ensuring efficient use of resources.
Proactive Communication: Maintain open lines of communication with key principals to ensure alignment and collaboration.
Retail Initiatives: Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests.
Market Knowledge: Utilize your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives.
Timely Information Sharing: Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration.
Team Collaboration: Share information and customer/principal insights with team members to build organizational capacity and drive collective success.
Technology Utilization: Utilize computer systems and technology to achieve the objectives of the Customer Business Plan.
Feedback and Improvement: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations.
Special Projects: Complete special projects as requested, contributing to the overall success of the team.

Requirements

What you’ll need

Bachelor’s degree or equivalent in the relevant industry.
At least six+ months of experience in retail (CPG), marketing, space management, or resets.
Preferred: Sales administration or finance experience.
Proficient in Microsoft PowerPoint, Excel, Word, Outlook, and web-based applications.
Excellent presentation skills.
Ability to manage multiple projects.

Benefits

Comp & perks

Flexible scheduling options

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales fundamentalsmerchandisingassortmentpricingshelvingtrade marketingbudget managementproject managementdata analysiscustomer business planning

Soft Skills

strategic planningclient engagementproactive communicationteam collaborationpresentation skillsorganizational capacity buildingfeedback and improvementmarket knowledgecollaborationtimely information sharing

Certifications

Bachelor's degree