Wealth Management Business Manager, Banking
BMO U.S.
Regional Retail Store Manager
Acosta
full-time
Posted on:
Location Type: Hybrid
Location: Jacksonville • Florida • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Lead the strategic and operational success of multiple retail locations across the region.
- Analyze sales data, trends, and forecasts to set and monitor performance goals for each store location.
- Ensure all stores meet key performance indicators (KPIs) and service level agreements (SLAs) while maintaining staffing compliance.
- Hire, train, and manage store managers, fostering a culture of accountability, collaboration, and continuous improvement.
- Partner with Retail clients and account teams to ideate and execute innovative retail strategies and initiatives.
- Support financial goals by managing labor hours, expenses, and overtime to maximize profitability across the region.
- Conduct regular manager meetings to share insights, revise goals, and boost team morale.
- Stay informed on market trends, competitive landscape, and emerging best practices in retail sales and customer engagement.
- Develop and implement strategies to attract and retain customers, enhancing the overall brand experience.
Requirements
- Bachelor’s Degree required; High School Diploma or GED accepted with equivalent experience.
- Minimum of 8 years in retail, including 5 years in a supervisory or multi-unit management role.
- Proven success in leading and developing store managers and retail teams.
- Ability to build morale, foster collaboration, and drive accountability across locations.
- Skilled in conflict resolution with a calm, solution-oriented approach.
- Strong analytical skills to interpret sales data, forecast trends, and implement performance strategies.
- Experience in budgeting, cost control, and managing profitability drivers such as labor and expenses.
- Deep understanding of market dynamics, competitor activity, and retail best practices.
- Excellent verbal and written communication skills, with a focus on clarity, follow-through, and professionalism.
- Ability to build senior-level relationships with clients, account teams, and internal stakeholders.
- Comfortable leading regular manager meetings and presenting strategic initiatives.
- Proficient in Microsoft Office Suite.
- Strong math skills for data analysis and budget management.
- Willingness to travel up to 50% weekly across regional store locations.
- Thorough knowledge of company products and services, as well as those of key competitors.
Benefits
- Flexible scheduling options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysissales forecastingbudgetingcost controlprofitability managementperformance strategy implementationstaffing complianceKPI monitoringSLAs managementretail strategy development
Soft skills
leadershipteam managementconflict resolutioncollaborationaccountabilitycommunicationmorale buildingsolution-oriented approachrelationship buildingpresentation skills
Certifications
Bachelor’s DegreeHigh School Diploma or GED
