Director, Digital Collaboration and AI

Acosta

Director leading digital transformation and AI innovation for enterprise with Microsoft tools. Managing tool deployment, cross-functional collaboration, and driving change initiatives.

Posted 6/9/2026full-timeBentonville • 🇺🇸 United StatesLead💰 $145,000 per yearWebsite

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Lead the strategy, governance, and adoption of Microsoft 365 tools (Teams, SharePoint, OneDrive) to enhance productivity and collaboration across the enterprise.
Oversee digital workplace enablement programs, user experience optimization, and financial planning for collaboration platforms and initiatives.
Spearhead deployment and integration of advanced digital and AI tools, including Microsoft Copilot, Power Platform, Project Operations, Viva Suite, and Azure AI solutions.
Direct the AI Center of Excellence and lead enterprise AI initiatives, including Copilot AI Agent pilots and AI-as-a-Service offerings.
Collaborate with business and technical stakeholders to identify, prioritize, and scale AI use cases, ensuring responsible AI practices and data governance.
Manage cross-functional teams, including employees and contractors, fostering a high-performance, collaborative culture and resolving conflicts related to digital and AI initiatives.
Develop and execute internal communication strategies to support digital and AI transformation, including executive messaging, engagement campaigns, and training communications.
Provide expert consultation to senior leadership on AI strategy, responsible use, and enterprise scaling of AI tools.
Ensure comprehensive budget stewardship for digital collaboration and AI efforts, contributing to annual planning, monitoring project expenses, and efficient resource utilization.
Support operational issues and resolve problems with digital tools and platforms, including after-hours incident response and troubleshooting during critical deployments.
Mentor and develop talent in digital, AI, and communications disciplines, and participate in recruitment, performance management, and advancement decisions.
Maintain alignment and continuity in global operations through occasional travel and coordination with teams across the Acosta Group portfolio.

Requirements

What you’ll need

Extensive enterprise IT experience focused on digital collaboration platforms and technology adoption.
Bachelor's degree preferred but not required.
8-10+ years enterprise IT experience.
1-2+ years recent AI exposure.
4-7+ years minimum similar work experience.
In-depth understanding of Microsoft 365 tools (SharePoint, Teams, Viva Suite, Power Platform, Copilot) and AI-powered solutions integration.
Familiarity with change management principles, user adoption strategies, and enterprise communications.
Knowledge of budget planning, vendor management, and cross-functional alignment across IT, HR, Legal, and Finance.
Proven ability to lead large-scale tool deployments and digital workplace improvements.
Competence in managing blended teams of employees and contractors, fostering collaboration and accountability.
Proficiency in analyzing performance metrics to assess adoption, engagement, and business impact.
Ability to quickly learn and apply emerging AI technologies to business challenges.
Ability to operate effectively in a fast-paced, evolving environment with occasional after-hours support.
Ability to travel and coordinate with global teams to ensure continuity and alignment.
Ability to translate technical capabilities into business value and actionable strategies.

Benefits

Comp & perks

reasonable accommodations for applicants with disabilities
supportive, collaborative, and inclusive culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Microsoft 365AI integrationdigital collaboration platformsbudget planningperformance metrics analysischange managementuser adoption strategiesvendor managementMicrosoft CopilotPower Platform

Soft Skills

leadershipcollaborationcommunicationconflict resolutionmentoringstrategic thinkingproblem-solvingteam managementadaptabilitystakeholder engagement