Customer Manager

Acosta

Customer Manager responsible for managing sales and strategic growth within customer accounts. Achieving sales objectives and building client relationships in a hybrid work environment.

Posted 5/28/2026full-timeGrand Rapids • Missouri • 🇺🇸 United StatesJunior💰 $52,200 - $65,200 per yearWebsite

About the role

Key responsibilities & impact

Achieve Sales Objectives: Deliver volume and sales fundamentals—including merchandising, assortment, pricing, and shelving—while optimizing cost efficiency.
Strategic Account Planning: Develop and execute a comprehensive Customer Business Plan aligned with principal priorities to ensure long-term success.
Client Relationship Management: Engage directly with key decision-makers to present and sell business plans, programs, and growth strategies.
Cost and Revenue Optimization: Maximize revenue through brokerage, commissions, bonuses, and contests while managing expenditures and maintaining cost-effective operations.
In-Store Execution: Ensure a superior in-store presence by collaborating with customer operations teams and maintaining strong retail execution.
Trade Marketing Management: Oversee trade marketing funds, coordinate direct shipments, and leverage data insights to support sales initiatives.
Budget Compliance: Operate within established budgets, ensuring efficient and effective resource utilization.
Cross-Functional Communication: Maintain proactive communication with key principals and internal teams to ensure alignment and collaboration.
Retail Collaboration: Partner with Retail Sales Managers on major initiatives such as new product launches, promotional drives, and contests.
Market Intelligence: Apply market and customer insights to involve marketing, technology, and administrative resources in achieving business goals.
Information Sharing: Provide timely updates on sales priorities to internal stakeholders and contribute to knowledge sharing across teams.
Team Contribution: Share insights and collaborate with peers to build organizational capability and drive collective success.
Technology Utilization: Use internal systems and tools to support business planning and maintain proficiency in communication platforms.
Continuous Improvement: Offer feedback to leadership on opportunities to enhance operations and build organizational strength.
Special Projects: Support the team by completing assigned projects that contribute to overall business success.

Requirements

What you’ll need

Education: Bachelor’s degree in Business, Marketing, or a related field—or equivalent professional experience.
Experience: Minimum of 6 months in retail (CPG industry), marketing, space management, or resets. Experience in sales administration or finance is a plus.
Technical Proficiency: Strong command of Microsoft Office Suite (PowerPoint, Excel, Word, Outlook) and web-based applications. Excellent presentation and communication skills required.
Project Management: Proven ability to manage multiple projects simultaneously with strong organizational and time-management skills.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Acosta Website LinkedIn All Job Openings 10,000+ employees Founded 1927 🤝 B2B 🛍️ eCommerce 🛒 Retail 💰 Venture Round on 2003-01 B2B
eCommerce
Retail Acosta is a leading sales and marketing agency that connects brands with consumers across various retail and foodservice channels. The company leverages proprietary data, integrated marketing strategies, and retail execution services to enhance brand visibility and influence purchase decisions. With over 100 years in business, Acosta helps clients navigate the complexities of both brick-and-mortar and online marketplaces, ensuring their products are positioned effectively within the competitive landscape. Customer Manager 🔥 31 minutes ago 🏢🏡 Grand Rapids – Hybrid 💵 $52.2k - $65.2k / year ⏰ Full Time 🟢 Junior 👔 Manager 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Achieve Sales Objectives: Deliver volume and sales fundamentals—including merchandising, assortment, pricing, and shelving—while optimizing cost efficiency.
Strategic Account Planning: Develop and execute a comprehensive Customer Business Plan aligned with principal priorities to ensure long-term success.
Client Relationship Management: Engage directly with key decision-makers to present and sell business plans, programs, and growth strategies.
Cost and Revenue Optimization: Maximize revenue through brokerage, commissions, bonuses, and contests while managing expenditures and maintaining cost-effective operations.
In-Store Execution: Ensure a superior in-store presence by collaborating with customer operations teams and maintaining strong retail execution.
Trade Marketing Management: Oversee trade marketing funds, coordinate direct shipments, and leverage data insights to support sales initiatives.
Budget Compliance: Operate within established budgets, ensuring efficient and effective resource utilization.
Cross-Functional Communication: Maintain proactive communication with key principals and internal teams to ensure alignment and collaboration.
Retail Collaboration: Partner with Retail Sales Managers on major initiatives such as new product launches, promotional drives, and contests.
Market Intelligence: Apply market and customer insights to involve marketing, technology, and administrative resources in achieving business goals.
Information Sharing: Provide timely updates on sales priorities to internal stakeholders and contribute to knowledge sharing across teams.
Team Contribution: Share insights and collaborate with peers to build organizational capability and drive collective success.
Technology Utilization: Use internal systems and tools to support business planning and maintain proficiency in communication platforms.
Continuous Improvement: Offer feedback to leadership on opportunities to enhance operations and build organizational strength.
Special Projects: Support the team by completing assigned projects that contribute to overall business success. 🎯 Requirements
Education: Bachelor’s degree in Business, Marketing, or a related field—or equivalent professional experience.
Experience: Minimum of 6 months in retail (CPG industry), marketing, space management, or resets. Experience in sales administration or finance is a plus.
Technical Proficiency: Strong command of Microsoft Office Suite (PowerPoint, Excel, Word, Outlook) and web-based applications. Excellent presentation and communication skills required.
Project Management: Proven ability to manage multiple projects simultaneously with strong organizational and time-management skills. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Field Case Manager 🕒 April 2 Sedgwick 10,000+ employees 🏢 Enterprise 📋 Compliance Website LinkedIn All Job Openings Field Case Manager working directly with injured workers and medical providers for effective recovery and rehabilitation. Supportive role involving coordination of care and communication among all parties involved. 🏢🏡 Grand Rapids – Hybrid ⏰ Full Time 🟢 Junior 👔 Manager 🦅 H1B Visa Sponsor View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

sales fundamentalsmerchandisingassortmentpricingshelvingtrade marketing managementbudget complianceproject managementcost optimizationrevenue optimization

Soft Skills

client relationship managementcross-functional communicationteam contributionorganizational skillstime-management skillsstrategic planningcollaborationpresentation skillsfeedback provisioncontinuous improvement