Brand Ambassador Manager

Acosta

Brand Ambassador Manager leading remote OBA teams to collect and report customer insights. Collaborating with clients to enhance brand image through effective management.

Posted 5/22/2026full-timeLewisville • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $67,600 - $78,520 per yearWebsite

About the role

Key responsibilities & impact

Leads, coaches, develops, and manages a remote team of online brand ambassadors (OBAs) in the collection, synthesis, and reporting of Voice of Customer (VOC) data from online product reviews.
Likewise, leads the OBAs in reinforcing client image/presence on .coms via brand responses to reviews and Q&A.
Collaborates with client to create guidelines/playbook for the OBA Program, annual report schedule, and product coverage roadmaps.
Exhibits exceptional skills in business relationships, analysis, accountability, recruiting, systems processes, time management and leadership.
Identifies opportunities to maximize client support through specific tools, websites, and feedback channels. Identifies and leverages strengths of individual OBAs to contribute efficiencies to overall team processes and output.

Requirements

What you’ll need

Bachelor’s Degree in statistics, business, marketing, IT or related field.
2 years management experience in retail, retail operations, retail distribution, merchandising, sales, marketing, analytics, statistics, or service organizations required.
1 year analytical, internet-based reporting required.
Account/Client Management experience desirable.
Microsoft Office Suite proficiency required with high proficiency in Excel and PowerPoint.
Strong writing skills are a must, with experience creating and proofing formal reports, copy or press releases.
Excellent communication and presentation skills with small groups.
Proven track record in multi-tasking, demand management, problem solving, organization, and prioritization skills.
Significant understanding of remote business tools such as smartphones and laptop use, including trouble-shooting issues with connectivity.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Acosta Website LinkedIn All Job Openings 10,000+ employees Founded 1927 🤝 B2B 🛍️ eCommerce 🛒 Retail 💰 Venture Round on 2003-01 B2B
eCommerce
Retail Acosta is a leading sales and marketing agency that connects brands with consumers across various retail and foodservice channels. The company leverages proprietary data, integrated marketing strategies, and retail execution services to enhance brand visibility and influence purchase decisions. With over 100 years in business, Acosta helps clients navigate the complexities of both brick-and-mortar and online marketplaces, ensuring their products are positioned effectively within the competitive landscape. Brand Ambassador Manager 🔥 34 minutes ago 🏢🏡 Lewisville – Hybrid 💵 $67.6k - $78.5k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🎭 Brand Ambassador 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Leads, coaches, develops, and manages a remote team of online brand ambassadors (OBAs) in the collection, synthesis, and reporting of Voice of Customer (VOC) data from online product reviews.
Likewise, leads the OBAs in reinforcing client image/presence on .coms via brand responses to reviews and Q&A.
Collaborates with client to create guidelines/playbook for the OBA Program, annual report schedule, and product coverage roadmaps.
Exhibits exceptional skills in business relationships, analysis, accountability, recruiting, systems processes, time management and leadership.
Identifies opportunities to maximize client support through specific tools, websites, and feedback channels. Identifies and leverages strengths of individual OBAs to contribute efficiencies to overall team processes and output. 🎯 Requirements
Bachelor’s Degree in statistics, business, marketing, IT or related field.
2 years management experience in retail, retail operations, retail distribution, merchandising, sales, marketing, analytics, statistics, or service organizations required.
1 year analytical, internet-based reporting required.
Account/Client Management experience desirable.
Microsoft Office Suite proficiency required with high proficiency in Excel and PowerPoint.
Strong writing skills are a must, with experience creating and proofing formal reports, copy or press releases.
Excellent communication and presentation skills with small groups.
Proven track record in multi-tasking, demand management, problem solving, organization, and prioritization skills.
Significant understanding of remote business tools such as smartphones and laptop use, including trouble-shooting issues with connectivity. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

data analysisreportingclient managementinternet-based reportingMicrosoft Office SuiteExcelPowerPointstatisticsmarketingbusiness

Soft Skills

leadershipcommunicationpresentationwritingorganizationproblem solvingtime managementmulti-taskingaccountabilitycollaboration