Customer Business Manager

Acosta

Customer Business Manager at CROSSMARK responsible for executing client plans and driving retail growth with comprehensive knowledge of operations and merchandising strategies.

Posted 5/7/2026full-timeEden Prairie • Minnesota • 🇺🇸 United StatesSeniorLead💰 $90,000 - $95,000 per yearWebsite

About the role

Key responsibilities & impact

To be retailer experts and to thoroughly execute client plans.
Grow our client's business within each Retailer faster than the category and the Retailer themselves.
Responsible for creating and sustaining client satisfaction by assisting in the development of business plans and owning clients’ execution strategies with the retailers they are assigned.
Drives client growth across brands through a comprehensive and deep knowledge of the retailer’s operation and merchandising strategies and through unparalleled insight, effective selling, and execution.

Requirements

What you’ll need

Bachelor’s degree preferred or a minimum of 10 years ‘experience in the CPG industry preferred
10+ years of sales experience
PC knowledge and skills in word, excel, email and PowerPoint
Communication skills, including listening, presentations, written and verbal skills
Insights-based, consultative selling and negotiation skills
Intermediate Microsoft Office skills including Excel with pivot tables, Word, Outlook, PowerPoint
Retailer knowledge and respect with/ by the retailer
Understanding of our client's strategy
Clear understanding of client expectations
Understanding/ communicate insights
Persuasive selling
Professionalism
A valid driver’s license.
Ability to travel within the US for customer, client or company meetings on an as needed basis.
English is the primary language skill; however, bilingual skills may be required based on business necessity.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales experienceinsights-based sellingconsultative sellingnegotiation skillsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft Outlookpivot tablesretailer knowledge

Soft Skills

communication skillslistening skillspresentation skillswritten skillsverbal skillspersuasive sellingprofessionalismclient satisfactionorganizational skillsability to travel

Certifications

Bachelor’s degreevalid driver’s license