LOA Administrator

Acosta

LOA Administrator managing all LOA, Return to Work and Accommodation requests for Acosta Group. Ensuring compliance with state and federal regulations from various hub locations in the US.

Posted 5/2/2026full-timeDallas • Montana, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Manage all LOA, Return to Work and Accommodation requests, including FML, PLOA, MLOA, STD, LTD, and ADA LOAs.
Make determinations based on state and federal regulations.
Ensure that on-going claim management is within company service standards and industry best practices.
Main contact for disability and ADA carriers, as well as physicians, associates, supervisors and HRBPs.
Educate and train the field on LOA process to ensure compliance.
Track and codes documentation in accordance with internal workflow processes.

Requirements

What you’ll need

Associate’s degree in relevant field of study (or three years of relevant work experience).
Two (2) years disability management and/or FMLA administration experience required.
CCM, RN or BSN certification with combination of Case Management experience preferred.
Human Resources experience and ADA knowledge preferred.
Strong knowledge of leave of absence.
Critical Thinking.
Self-Starter.
Ability to identify basic problems, analyze information and draw valid conclusions/resolution.
Strong written and verbal communication skills.
Multi-task and manage multiple projects.
Work independently in a fast-paced environment with changing priorities.
Demonstrated ability to deal with confidential information.
Problem solving, time management and priority setting skills.
Strong computer skills.
Strong computer and customer service skills.

Benefits

Comp & perks

Hybrid work arrangement, requiring weekly (3 Office days / 2 Remote days) from an Acosta Group hub in Dallas, TX; St. Louis, MO; Rogers, AR; or any Acosta office in CST / EST locations.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

disability managementFMLA administrationcase managementleave of absence knowledge

Soft Skills

critical thinkingself-starterproblem solvingtime managementpriority settingstrong written communicationstrong verbal communicationmulti-taskingindependent workconfidential information handling

Certifications

CCMRNBSN