Customer Service Representative, Greek and English – Substitute
CPM International
Associate Client Services Manager
Acosta
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Develop the sales plan with the client for retail operations execution at the store level.
- Develop and maintain key accounts contacts with established clients.
- Responsible for all assigned clients; establish and maintain sound relationships with the clients; provide thorough knowledge, insight, and communication into all facets of the market and CROSSMARK.
- Participate in the formulation of sales objectives, plans, policies and procedures and execute approved programs.
- Review, evaluate and report retail execution progress to plan and recommend programs for improvement.
- Organize field contacts with clients; recap retail activity and communicate to client contact; general correspondence with client.
- Develop quarterly analytical business planning sessions with clients.
- Develop and maintain sources of legal competitive information providing prompt, complete reporting on promotions, pricing, sales trends, competitive company structure and policies; recommend programs to counter competitive pressure.
Requirements
- Project a professional image through grooming, dress, attitude, and actions.
- Cooperate with all Client Service Managers, team members, and office staff in the execution of programs and carrying out Company policy and procedure.
- Cooperate with clients by coordinating all requests pertinent to the retail sales team with management.
- Works with Senior CSM or director to develop appropriate business building objectives for CROSSMARK and its clients.
- Bachelor’s degree (B.A.) or equivalent work experience.
- Highly experienced in retail operations and a knowledge of basic accounting principles.
- PC knowledge and skills in Microsoft Office products, including but not limited to, Word, Excel, PowerPoint, Access, Outlook, and Sales Trak NG.
- Possess negotiation, project management, research, analysis, and presentation skills.
- Supervisory Responsibilities: No.
- Work environment: Office environment.
