Assist the Client Operations Manager with creating projects, monitoring fieldwork, writing reports and invoicing clients.
Support the Executive Leadership Team (VPGMs and VPs) by performing administrative duties.
Organize travel arrangements including airfare, car rental and hotel accommodations.
Prepare and complete expense reports for Executive Leadership team including approvals for their direct reports.
Provide client meeting support: book meetings, set up and clean conference rooms, order meals and make restaurant reservations.
Manage Executive Leadership calendars and actively check calendars at least once per week.
Manage invoice processing and tracking.
Maintain stock of client meeting room supplies and office supplies and order as needed.
Prepare correspondence, presentations, and reports with a good eye for PowerPoint.
Maintain VPGM org charts for respective teams.
Participate in New Employee Onboarding including coordinating building pass, parking permit, American Express application, business cards, expense system training.
Maintain hotel and restaurant recommendation lists for client visits.
Process PAFs (Personnel Action Form) as required.
Perform additional duties as assigned.
Requirements
Handle confidential matters with sensitivity and discretion.
Able to manage multiple priorities under tight deadlines.
Be able to deliver results under pressure often involving last-minute changes.
Strong communication and interpersonal skills.
Maintain strong working relationships with clients, customers, and company associates.
Able to prioritize conflicting demands and organize time.
Good problem-resolution skills.
Proficient in Microsoft Office applications including Word, PowerPoint and Outlook with intermediate to advanced Excel skills required.
High School Degree or GED required.
Up to 5 years’ experience in an administrative position.
Ability to lift and carry light objects.
English is the primary language skill; bilingual skills may be required based on business necessity.