Communicates with key Google Nest retail partner accounts to ensure all program elements are running smoothly. From new program implementation to ongoing partnership operations, it will be your role to ensure our day to day success.
Coordinates collaboratively with Google Strategic Partner Managers, and other cross-functional teams to identify growth opportunities and drive issue resolutions as they arise.
Prepares and shares account plans and regular updates with the partnerships team on key account progress - ensure we are tracking towards (and meeting) our goals, including developing and leading partner-facing and internal Quarterly Business Reviews for key national accounts.
Manage the assigned territory footprint by building and strengthening relationships and partnership with partner’s local, regional and national leaders.
Partners to develop project plans, leads all communications including project kick off, brief intake, planning budgets, and project scope.
Develops and guides the creation of executive summary and insights reports for both client and internal teams. Ensures excellence in effective reporting.
Plan and execute medium to larger scale training and sales initiatives across partner accounts in collaboration with internal and external cross-functional teams.
Leads medium and large training sessions and webinars to educate partners on product features, value propositions, and sales techniques.
Oversight of training platform and module development and implementation.
Manage projects that could include high profile meetings, program asset development, campaign management and other initiatives through third parties.
Participates in regular brainstorms internally and externally.
Enthusiastically gets to know internal and external partners, strengthening relationships for mutual success.
Take an active role in identifying opportunities for new projects and recommendations for improvements.

Requirements

Bachelor's degree or equivalent practical experience.
3+ years of experience in retail and/or DIY home improvement channel: deep understanding of the retail brick and mortar space, with a focus on consumer electronics, is preferred.
Project or account management: experience with overseeing projects and managing key customer accounts and programs to ensure the delivery of services, account health, customer experiences, training, and sales growth.
Experience in developing status documents, critical paths, budget trackers, and project plans is essential.
Experience working closely with clients, internal departments across seniority levels, peers, and third parties to achieve mutual success.
Proactive, self-starter with a strong sense of ownership and accountability.
Ability to influence and build consensus.
Ability to hit the ground running and build processes from the ground up.
Excellent written, verbal, interpersonal and presentation skills.
Ideal experience working with Artificial Intelligence platforms to enhance and improve work and experiences.
Experience in analyzing data, deriving insights, and driving change (Excel, gSheets, Tableau, Salesforce or other CRM, etc.).
hardware products; Google Nest or other home automation technologies, is a plus.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementaccount managementdata analysisbudget trackingstatus documentationproject planningtraining developmentsales growthconsumer electronicshome automation technologies

Soft Skills

communicationcollaborationinfluenceconsensus buildingownershipaccountabilityproactivityinterpersonal skillspresentation skillsrelationship building

Certifications

Bachelor's degree