Acosta

Talent Operations Analyst

Acosta

full-time

Posted on:

Location Type: Hybrid

Location: Lewisville • Texas • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Job Level

Mid-LevelSenior

Tech Stack

SQL

About the role

  • Own and maintain core reporting and analytics for onboarding timelines by legal entity, ticket resolution metrics, and I-9 compliance audits.
  • Develop and enhance dashboards in Power BI to deliver actionable insights to business and HR leadership.
  • Partner with cross-functional stakeholders to identify process bottlenecks, data inconsistencies, or compliance risks, and recommend data-driven solutions.
  • Analyze onboarding throughput and completion trends to support staffing and operational planning.
  • Monitor and validate I-9 compliance data for accuracy, timeliness, and adherence to federal and company standards.
  • Track and report ticket volumes, response times, and resolution quality, ensuring alignment with service-level expectations.
  • Support process documentation and continuous improvement initiatives within the Talent Operations and Compliance function.
  • Prepare and present clear, concise summaries and recommendations to leadership.

Requirements

  • Bachelor’s degree in Business, Data Analytics, Human Resources, or a related field.
  • 3+ years of experience in data analysis, operations, or compliance analytics (or equivalent combination of education and experience).
  • Proficiency in Microsoft Excel (advanced functions, pivot tables, formulas), Power BI (data modeling, dashboards, DAX), and SQL (query development and optimization).
  • Strong written and verbal communication skills, with the ability to translate complex data into actionable insights.
  • High attention to detail, accuracy, and confidentiality when handling sensitive employee or compliance data.
  • Proven ability to work independently, prioritize multiple deliverables, and meet deadlines in a fast-paced environment.
  • **Preferred Qualifications**
  • Experience supporting HR, compliance, or talent operations analytics.
  • Familiarity with onboarding systems, ticketing tools, and HRIS platforms.
  • Demonstrated success identifying process gaps and implementing data-backed solutions.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisoperations analyticscompliance analyticsMicrosoft ExcelPower BISQLdata modelingDAXadvanced functionspivot tables
Soft skills
written communicationverbal communicationattention to detailaccuracyconfidentialityindependenceprioritizationdeadline managementproblem-solvingpresentation skills