Director – Customer Development
Acosta
full-time
Posted on:
Location Type: Remote
Location: Remote • Massachusetts • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Responsible and accountable for all retailer P&L controllable items
- Provides leadership to team members with respect to employee, business, and ethical issues including cultivating positive team and growth environment
- Deliver growth for CROSSMARK HQ clients at a rate greater than the retailer being serviced by the team
- Responsible for effectively managing business relations with the retailer serviced by the team
- Responsible for seeking opportunities for business growth beyond traditional HQ selling services, i.e. demos, retail services, marketing, etc
- Responsible for consistently evaluating the team’s Customer Business Managers and providing feedback to enhance performance
- Responsible for the implementation and execution of client plans to drive maximum value
- Owns the communication and transfer of knowledge about customer changes and insights to drive understanding across relevant CROSSMARK positions
- Intelligently analyze, benchmark, interpret data across multiple sources to identify opportunities to promote/sell additional client products.
Requirements
- Leadership and management skills
- Results oriented
- Problem solving
- Interpersonal skills
- Optimistic in uncertainty
- Professionalism in every way
- Growth oriented
- Self-awareness
- Customer service oriented
- Education: Bachelor’s Degree or relevant experience
- Experience: 5 years CPG industry experience with 2 years of headquarter selling experience
- Language Skills: English is the primary language skill, however, bilingual skills may be required based on business necessity.
Benefits
- Lift and transport boxes weighing 1-50 pounds
- Schedule flexibility
- Working independently
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
leadershipmanagementresults orientedproblem solvinginterpersonal skillsoptimistic in uncertaintyprofessionalismgrowth orientedself-awarenesscustomer service oriented
Certifications
Bachelor’s Degree