Customer Manager
Acosta
full-time
Posted on:
Location Type: Hybrid
Location: Tampa • Florida • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Deliver principals’ objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost.
- Develop a comprehensive Customer Business Plan that aligns with the principals’ business priorities and drives long-term success.
- Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results.
- Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Oversee all manufacturers’ expenditures at the customer.
- Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers.
- Manage manufacturers’ trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer.
- Operate within the designated budget, ensuring efficient use of resources.
- Maintain open lines of communication with key principals to ensure alignment and collaboration.
- Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests.
- Utilize your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives.
- Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration.
- Share information and customer/principal insights with team members to build organizational capacity and drive collective success.
- Utilize computer systems and technology to achieve the objectives of the Customer Business Plan and continuously develop and maintain skill levels to support the use of Acosta communication systems.
- Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations.
- Complete special projects as requested, contributing to the overall success of the team.
Requirements
- Bachelor of Arts Degree or equivalent work experience.
- A minimum of six months of relevant experience in retail (CPG industry), marketing, space management, and/or resets. Experience working with or calling on Publix is preferred.
- Expertise in Microsoft software, including PowerPoint, Excel, Word, and Outlook, along with thorough knowledge of web-based applications. Excellent presentation and communication skills are a must.
- Ability to handle multiple projects simultaneously with strong organizational skills.
Benefits
- Flexible scheduling options
- Equal opportunity employer
- Reasonable accommodations for applicants with disabilities
- Privacy Policy and Terms and Conditions of Use
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
merchandisingassortmentpricingshelvingtrade marketingspace managementproject managementdata analysiscustomer business planningsales strategy
Soft skills
communicationorganizationalpresentationcollaborationleadershipproblem-solvingtime managementinterpersonalstrategic thinkingadaptability
Certifications
Bachelor of Arts Degreeequivalent work experience