Customer Business Manager IV
Acosta
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Owns the development and maintenance of strong relationships with both Clients and Customers within a given geographic region
- Present targeted strategic client plans to build effective and efficient brand promotion strategies and strengthen brand activation based on customer knowledge.
- Accountable for the execution of strategic plans for all Clients’ brands to Retailers within the defined geography.
- Responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client’s Business plan.
- Owns the communication and transfer of knowledge about Customer changes and insights to drive understanding across relevant CROSSMARK positions, understanding the importance of being the “customer experts.”
- Assist Business Account Manager(s) and others in the development of targeted strategic Client plans to build effective and efficient brand promotion strategies and strengthen brand activation based on customer knowledge.
Requirements
- Bachelor’s degree preferred or a minimum of 10 years ‘experience in the CPG industry preferred
- 10+ years of sales experience
- PC knowledge and skills in word, excel, email and PowerPoint
- Intermediate Microsoft Office skills including Excel with pivot tables, Word, Outlook, PowerPoint.
- Retailer knowledge and respect with/ by the retailer
- Understanding of our client's strategy
- Clear understanding of client expectations
- Understanding/ communicate insights
- Persuasive selling
- Professionalism
- A valid driver’s license.
- English is the primary language skill; however, bilingual skills may be required based on business necessity.
Benefits
- Crossmark is committed to providing accessible employment practices and welcomes applications from people with disabilities. If you require accommodation for a disability during any stage of the recruitment process, please let us know.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experienceCPG industry experienceMicrosoft ExcelMicrosoft WordMicrosoft PowerPointpivot tablesemail communicationstrategic planningbrand promotion strategiesclient expectations management
Soft skills
relationship managementcommunicationpersuasive sellingprofessionalismcustomer knowledgeteam collaborationinsight communicationproactive engagementstrategic thinkingclient management