Acosta Institute

Events

• Train Retail Supervisors, Mentors and Events Specialists on company processes, policies, procedures, and position responsibilities.
• Ensure quality execution by conducting audits and work-withs with RSE’s to develop event execution skills and knowledge.
• Monitor and manage expense metrics such as payroll time entries and additional expenses to maximize territory contribution.
• Manage execution and overall performance of scheduled events by monitoring daily and weekly provided scorecards to ensure the highest level of on-date execution is met.
• Reschedule events as needed in a timely manner to maximize our on-date, on weekend and total execution results.
• Responsible for sharing competitive knowledge and best practices with team.
• Communicate effectively.
• Develop and maintain a strong working relationship with field support, recruiting, and client services and business development.
• Submit needed employee requisitions in a timely manner to not disrupt quality execution in the field.
• Attend weekly retailer whiteboard business planning meetings, weekly retailer staff meetings, and weekly ROM/Director meetings.
• Conduct training manual review.
• Develop and maintain employee newsletter.
• Participate in regular and consistent talent and performance evaluations.
• Territory Supervision and RSE Management responsibilities: Staffing and execution, Recruiting, training, terminations, ES supervision, and counseling, Mentor supervision, training and development, ES store visits and training.
• Retail Supervisor-Events Area Management – Day to Day Operations Responsibilities: Monitor RSE area execution, Monitor staffing and program flex requests, Participate in weekly recruiting and RSE strategy meetings to ensure focused staffing and open requisitions, Monitor 3rd party staffing by RSE, Monitor payroll exceptions (overages/no time/mileage/drive time), Drive RSE ES store visitations and training, Monitor ES store visit assessments by RSE and Mentors, Maintain event photos for assigned RSE’s, Plan weekly RSE meetings, Plan and attend corporate and special events within assigned area, Ensure that RSE’s are “on track” with their goals and growth plans.

Senior Retail Supervisor – Events

Billing Specialist

• Review contracts and collect data for accurate billing
• Analyze data to ensure timely billing for clients with complex invoicing structures
• Responsible for managing billing over $3M/month

Senior Retail Supervisor – Events

Billing Analyst I