Acorns

Director of Communications

Acorns

full-time

Posted on:

Location Type: Remote

Location: Remote • California • 🇺🇸 United States

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Salary

💰 $185,000 - $205,000 per year

Job Level

Lead

About the role

  • Develop and drive a breakthrough PR strategy that brings Acorns’ mission into money culture and accelerates business outcomes.
  • Serve as the primary media point of contact, responding quickly and accurately, while constantly scanning culture and news cycles for openings.
  • Lead proactive outreach and pitching to secure high-impact stories across financial, business, tech, and consumer media.
  • Craft compelling brand, product, and executive narratives that differentiate Acorns and spotlight our mission, purpose, products, and people - including CEO storytelling.
  • Own communications for product launches, partnerships, announcements, and campaigns, ensuring originality, consistency, and cultural relevance.
  • Identify, curate, and deploy powerful customer stories that highlight the real impact of Acorns on families.
  • Manage agency relationships, budgets, timelines, and KPIs to maximize creativity, efficiency, and ROI.
  • Translate complex product features into simple, compelling stories in collaboration with Product, Marketing, and Creative.
  • Maintain a robust crisis plan and serve as a key leader in protecting brand trust during sensitive moments.

Requirements

  • Hands-on experience in a fast-paced, high-growth environment, with a proven ability to both execute and lead a communications strategy.
  • Demonstrated experience managing a daily, high-volume inbound press office and executing proactive, Tier 1 media relations campaigns.
  • Expertise in developing clear, compelling communications across multiple channels, including press releases, talking points, and strategic narratives.
  • Experience building and leveraging customer stories/case studies to drive media coverage and support brand messaging.
  • Exceptional written and verbal communication skills, with meticulous attention to detail.
  • 5+ years of people management experience
  • Demonstrated experience motivating, supporting, and developing team members to meet performance expectations and build their careers.
  • Ability to align company vision and organizational goals with team execution.
  • Commitment to upholding policy and procedures per company standards.
  • Own strategic decision-making and effectively communicate direction to team members.
  • Exceptional drive and precision in delivery.
  • A belief that your work is tied to your life's mission.
  • Optimistic about the potential of societal change.
Benefits
  • Competitive salary and stock options.
  • A comprehensive benefits package for you and your family.
  • Flexible work location, hours, and paid time off.
  • 401(k) matching.
  • Monthly Acorns account contribution & GoHenry account for your family.
  • Mindfulness and Financial Wellness resources, Headspace and Addition Wealth.
  • Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone’s online training platform).
  • Roots Leadership Program for Emerging Leaders.
  • Community week onsite gatherings and various virtual events.
  • Talented and motivated team members who care deeply about one another, our mission, and our customers.
  • The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
communications strategymedia relationspress releasesstrategic narrativescustomer storiescase studiescrisis managementbudget managementKPI managementproduct launches
Soft skills
written communicationverbal communicationattention to detailpeople managementteam motivationstrategic decision-makingorganizational alignmentcreativityefficiencyoptimism