ACOM Sistemas

SDR Analyst

ACOM Sistemas

full-time

Posted on:

Location Type: Remote

Location: Brazil

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Tech Stack

ERP

About the role

  • Perform outbound and inbound lead prospecting for the ERP using databases;
  • Enrich leads using available platforms (CRM, search tools, professional networks, WhatsApp, etc.);
  • Make initial contact with leads via phone, WhatsApp, email, and other digital channels;
  • Identify and understand lead pain points, assessing fit with the ERP (foodservice segment, company size, business stage);
  • Qualify leads based on defined criteria (profile, needs, interest, and potential);
  • Schedule qualified meetings for the sales/closer team;
  • Log all interactions, statuses, and information in the CRM, keeping data organized and up to date;
  • Support the sales team with relevant information gathered during qualification;
  • Maintain initial relationships with leads until handoff to the sales team.

Requirements

  • Basic knowledge of commercial prospecting (outbound and inbound);
  • Basic understanding of the sales and pre-sales funnel;
  • Experience using CRM to record and track leads;
  • Clear and concise communication via phone, WhatsApp, and email;
  • Organized information management and follow-up skills;
  • Ability to quickly understand the client's business.
Benefits
  • "Happy Day" on your birthday — one day off to dedicate to yourself;
  • Company social events;
  • Emotional well-being check-ins;
  • Workplace exercise/stretching sessions;
  • Emotional wellness program.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
lead prospectingCRMdata organizationlead qualificationsales funnel
Soft skills
communicationorganizationfollow-uprelationship managementunderstanding client needs