ACNB Bank

Community Manager

• Greet and assist customers in a friendly and courteous manner using the Bank Service Excellence Standards
• Accept deposits, cash checks, accept loan payments, sell official checks, and maintain an approved level of cash
• Ask questions and identify needs to enhance customer relationships; actively refer customers to appropriate Community Banking team members
• Prepare daily settlement and proof of cash transactions; balance cash drawer accurately and efficiently on a daily basis
• Cooperate with and support adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness

Community Banking Associate I

• Create exceptional client experiences by assessing financial needs and offering personalized banking solutions
• Open deposit accounts and process consumer credit and loan applications with precision and efficiency
• Build long-term relationships with clients through needs-based selling and proactive outreach
• Stay informed on competitor offerings and market trends to provide clients with valuable insights
• Manage risks and regulatory compliance while resolving client inquiries promptly and effectively
• Meet and exceed client satisfaction goals by ensuring accurate profiling, delivering tailored solutions, and maintaining a client-centric approach aligned with Service Excellence Standards
• Achieve and surpass individual sales targets while contributing to office-wide sales objectives by effectively identifying cross-selling and referral opportunities
• Ensure compliance with all internal controls and regulatory requirements, minimizing risk to the bank and safeguarding against fraudulent activity
• Maintain high levels of accuracy and completeness when opening deposit accounts, processing loan applications, and conducting financial transactions
• Strengthen client relationships by successfully referring clients to other lines of business (Wealth Management, Mortgage Lending, etc.) and fostering team collaboration

Community Banking Specialist

• Coach, mentor, and develop your Community Banking team to deliver exceptional service and achieve sales, deposit, and lending goals.
• Lead by example as a player-coach—setting goals, tracking performance, and ensuring your office meets and exceeds business objectives.
• Represent ACNB Bank at local events and organizations, strengthening the bank’s presence and cultivating long-term relationships.
• Resolve customer concerns efficiently and ensure each interaction reflects our standard of Service Excellence.
• Manage branch operations including vault balancing, compliance, and risk controls with precision and integrity.
• Partner with internal business lines such as Wealth Management, Treasury Management, Mortgage Lending, and Commercial Lending to deliver comprehensive financial solutions.

ACNB Bank

Community Banking Associate I

Community Banking Specialist

Community Banking Manager

Community Banking Associate – Bank Teller