Associate Technical Consultant

ACI Worldwide

Associate Technical Consultant supporting customer implementations and IT solutions. Helping ACI Worldwide deliver secure, real-time payments software globally.

Posted 8/20/2026full-timeBogotá • 🇨🇴 ColombiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in analyzing business needs and delivering tailored information technology solutions while ensuring exceptional customer service and adherence to corporate policies. Proficient in project delivery, communication, and supporting business development efforts.

Highest-signal resume keywords

Bachelor's Degree in Computer Science2+ Years of Experience in Technology ConsultingEnglish Level B2Customer Needs AnalysisProject Delivery Support

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Information Technology SolutionsBusiness AnalysisProject DeliveryRisk IdentificationSolution Development

Soft Skills

Effective CommunicationProblem SolvingCustomer Service Orientation

Tools & Technologies

Proprietary ToolsOutsourced Solutions

Industry Keywords

ACI MethodologiesBusiness DevelopmentContractual AgreementsCorporate PoliciesCode of Business Conduct

About the role

Key responsibilities & impact

Ensure new and existing ACI customers receive a first-class delivery service in accordance with customer expectations and contractual agreements
Identify and develop solutions for customers using company products, outsourced solutions and/or proprietary tools/techniques implemented by others
Define customer needs and develop plans and proposals for project delivery
Analyze clients’ business needs and recommend appropriate information technology solutions using ACI methodologies
Conduct analysis of corporate objectives, business functions and processes
Work with project delivery teams to solve product-related issues and recommend workaround solutions
Communicate regularly with Technical Consultants and project managers, providing status updates and relevant business information
Support regional/product business development and sales support efforts for a territory, industry or account
Assist customers with implementation efforts to ensure successful product adoption
Assist with mitigation actions and contingencies
Identify information needed to clarify risks or business situations, obtain it from appropriate sources, and use skillful questioning
Perform other duties as assigned
Understand and adhere to corporate policies, including the ACI Code of Business Conduct and Ethics

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Systems/Management, Business, Accounting or Finance or equivalent experience
2+ years of experience in technology, consulting, or related roles (early-career profiles welcome)
English level: at least B2 (required)
Ability to communicate in a global environment
Standard work environment
Majority of time spent on PC

Benefits

Comp & perks

Opportunities for growth
Career development
Competitive compensation and benefits package
Innovative and collaborative work environment