Human Resources Business Partner

ACI Worldwide

HR Business Partner shaping talent strategy, compensation, and employee relations for ACI Worldwide’s real-time payments software business. Partnering with leaders and HR Centers of Excellence across a hybrid organization.

Posted 8/10/2026full-timeNorcross • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in human capital management, including talent strategy, employee relations, and organizational design. Proficient in leveraging AI tools and data-driven insights to enhance workforce planning and employee engagement.

Highest-signal resume keywords

HR Business Partner ExperienceAI FluencyEmployee Relations StrategyHRIS System ExperienceMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Talent StrategyWorkforce PlanningCompensation EvaluationJob EvaluationLeadership DevelopmentOrganizational DesignEmployee Engagement AnalysisData-Driven InsightsTalent EvaluationMerit and Promotion Processes

Soft Skills

CollaborationVerbal CommunicationWritten CommunicationAttention to DetailAbility to Work Independently

Tools & Technologies

AI-Enabled ToolsHRIS SystemMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

Human Capital SupportEmployee ExperienceTechnology Industry ExperienceSoftware Industry ExperiencePayments Industry ExperienceGlobal Experience

About the role

Key responsibilities & impact

Provide full-service human capital support and direction to business unit leadership and HR functions
Partner with department leaders on talent strategy, workforce planning, recruiting strategy, talent evaluation, leadership development, and organizational design
Maintain regular communication and primary business partner relationships with business unit leaders and departments
Support talent strategy activities, including Talent Forum preparation, reporting, calibration, workforce analysis, job evaluation, recruiting, and organization design
Support compensation activities, including merit and promotion processes, job pricing, compensation evaluation, incentive plans, and issue resolution
Provide frontline support for employee relations issues, disciplinary actions, exit interviews, legal proceedings, and employee relations strategy
Support employee engagement activities and analyze employee surveys and other sources
Interpret and communicate ACI policies and procedures
Support the HR Business Partner Leader analytically, administratively, and operationally
Participate in HR and business unit projects
Partner with HR Centers of Excellence on solutions, communication, adoption, and execution
Advocate for business unit employees and cultivate a high-level employee experience
Leverage AI-enabled tools and data-driven insights for workforce planning, talent management, engagement, and organizational effectiveness
Perform other duties as assigned
Adhere to corporate policies, including the ACI Code of Business Conduct and Ethics

Requirements

What you’ll need

Bachelor's degree in Business, Human Resources, or related field, or equivalent experience
5+ years of related work experience
Management, leadership, or significant HR Generalist experience
Experience and fluency in the use of AI
Applicants must be currently authorized to work in the United States on a full-time basis
No employment visa or work permit sponsorship available now or in the future
Excellent collaboration, verbal, and written communication skills
Proficiency in Microsoft Office products, including Word, Excel, and PowerPoint
Experience with an HRIS system
HR Business Partner experience
Technology, software, and/or payments industry experience
Global experience
Attention to detail and accuracy
Ability to work independently and horizontally across the company

Benefits

Comp & perks

Opportunities for growth
Career development
Competitive compensation and benefits package
Innovative and collaborative work environment
Hybrid work arrangement
Some domestic or international travel