Technical Program Manager – Merchant Fraud

ACI Worldwide

Technical Program Manager overseeing and coordinating customer-facing and internal programs at ACI Worldwide. Leading cross-functional teams to enhance payment solutions while managing risks and budgets.

Posted 7/11/2026full-timeNorcross • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in program management, ensuring alignment between business objectives and technology solutions while managing cross-functional teams. Proficient in the software product lifecycle and agile methodologies, with strong communication skills for executive-level presentations.

Highest-signal resume keywords

Program ManagementAgile Program ManagementPMP CertificationPayment Industry ExperienceProduct Development Process

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementProgram CoordinationBudget ManagementRisk ManagementBusiness AnalysisSoftware Product LifecycleClient Needs AnalysisTechnical Resource ManagementDashboard ReportingExecutive-Level Presentations

Soft Skills

Excellent CommunicationTeam LeadershipStakeholder ManagementProblem SolvingCollaboration

Certifications & Qualifications

PMPPgMPCertified ScrumMasterPMI-ACP

Industry Keywords

Payment ChannelsBilling SystemsFraud PreventionRegulatory RequirementsEnterprise-Level Initiatives

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Oversee and coordinate both customer-facing and internal programs.
Ensure alignment between business unit objectives and corresponding technology solutions.
Lead cross-functional teams of stakeholders focused on delivering new services and upgrading existing solutions.
Plan schedules, coordinate and manage technical and business resources, and monitor budgets.
Ensure timely completion of the program with high quality, within the agreed-upon scope and budget, while managing escalations and addressing program-level risks and issues.
Program-level dashboard reporting and leading update meetings.

Requirements

What you’ll need

Bachelor’s Degree or equivalent work experience.
At least 4-6 years of project and/or program management experience, including managing large enterprise-level initiatives.
Comprehensive knowledge of the product development process, the software product lifecycle, and agile program management.
Excellent communication skills, both verbal and written, with experience in delivering executive-level presentations.
Preferred: Bachelor’s degree in Computer Science, Information Systems/Management, Business, Accounting, or Finance preferred.
Experience in the payment industry, including knowledge of payment channels, billing systems, fraud prevention, and regulatory requirements.
Experience in analyzing client’s business needs, integrating business strategies, and recommending appropriate IT solutions and migration paths.
Relevant professional certifications such as PMP, PgMP, or Agile certifications (e.g., Certified ScrumMaster, PMI-ACP).

Benefits

Comp & perks

Opportunities for growth
Career development
Competitive compensation and benefits package
Innovative and collaborative work environment