Director, Technical Product Ownership

ACI Worldwide

Director of Platform Product Management leading platform consolidation and strategy execution at tech company. Overseeing product managers and ensuring alignment across engineering and business teams.

Posted 5/16/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies

Distributed SystemsMicroservices

About the role

Key responsibilities & impact

Define and own the platform product vision and multi-year roadmap, aligned to company strategy
Lead the platform consolidation strategy, rationalizing legacy systems and reducing architectural complexity
Establish clear platform boundaries, domains, and ownership models
Drive a shift from siloed products to shared, reusable platform capabilities
Oversee the full portfolio of platform products, including core services, APIs, data platforms, and infrastructure layers
Prioritize investments based on business impact, scalability, and cost efficiency
Balance technical debt reduction vs. new capability development
Define and track platform success metrics (adoption, performance, cost-to-serve, reuse)
Lead, mentor, and scale a team of platform product managers
Establish consistent product management practices across platform teams
Drive accountability for outcomes, not just delivery
Partner with engineering leadership on operating model, capacity planning, and execution rigor
Act as the central point of coordination between product, engineering, architecture, and business stakeholders
Drive alignment across vertical product teams to ensure platform adoption and standardization
Define and implement a platform-first operating model, including:
Intake and prioritization processes
Shared services governance
API-first and modular design principles
Establish clear SLAs, support models, and internal customer engagement practices
Identify and eliminate duplicate systems, overlapping capabilities, and redundant workflows
Lead initiatives to modernize legacy infrastructure and unify backend processes
Drive standardization across:
Payment processing flows
Data models and integrations
Authentication, billing, and core services
Deliver measurable improvements in system efficiency, reliability, and cost

Requirements

What you’ll need

8–12+ years (Director) / 12–15+ years (VP) in product management, with significant experience in platform or infrastructure products
Proven track record of leading platform transformation or consolidation initiatives
Experience managing and scaling product management teams
Strong background working with engineering, architecture, and distributed systems
Strong understanding of product development methodologies (Agile, Scrum, Waterfall, etc.).
Experience managing geographically dispersed resources and cross-functional teams.
Analytical mindset with problem-solving abilities and attention to detail.
Experience in technology, SaaS, or digital product environments.
Deep understanding of platform thinking, APIs, microservices, and system design
Strong strategic thinking with ability to translate complexity into clear roadmaps
Exceptional stakeholder management and executive communication skills
Ability to operate at both strategic and execution levels
Data-driven decision making with a focus on business outcomes.

Benefits

Comp & perks

Standard work environment
Majority of time spent on PC (Phys. Req.)

ATS Keywords

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Hard Skills & Tools

platform product managementAPI managementmicroservicessystem designdata platformsinfrastructure managementproduct development methodologiesAgileScrumWaterfall

Soft Skills

leadershipmentoringstrategic thinkingstakeholder managementcommunicationproblem-solvinganalytical mindsetattention to detailaccountabilitycross-functional collaboration