ACI Worldwide

Director of Operations

ACI Worldwide

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Improves the operational systems, processes and policies in support of the Product organization’s mission.
  • Plays a significant role in short and long-term planning, including initiatives geared toward operational excellence.
  • Supports management reporting and analysis.
  • Understand and adhere to all corporate policies.
  • Own and oversee the monthly enterprise risk management (ERM) cadence for product-related risks across merchant and banking/payment software.
  • Lead the first-line compliance function within the merchant and banking/payment software line of business.
  • Provide product governance and operationalization ensuring products are fully and accurately operationalized.
  • Provide business operations functions for Third Party partnerships.
  • Lead a small, experienced team with clarity, accountability, and consistency to provide product governance and enterprise-grade risk management.
  • Perform other duties as assigned.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • 5 years’ experience in Business Operations and 5 years’ experience in Product Lifecycle development.
  • Leadership or management experience required.
  • Excellent computer skills and proficient in excel, word, outlook, and access.
  • Excellent communication skills both verbal and written.
  • Excellent interpersonal skills and a collaborative management style.
  • Budget development and oversight experience.
  • A demonstrated commitment to high professional ethical standards and a diverse workplace.
  • Excellent people manager, open to direction and Collaborative work style and commitment to get the job done.
  • Ability to challenge and debate issues of importance to the organization.
  • Ability to look at situations from several points of view.
  • Persuasive with details and facts.
Benefits
  • Competitive compensation and benefits package
  • Opportunities for growth and career development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business operationsproduct lifecycle developmentbudget developmentrisk managementproduct governanceoperational excellencemanagement reportinganalysis
Soft Skills
leadershipcommunicationinterpersonal skillscollaborative managementpeople managementaccountabilitypersuasivenessproblem-solving
Certifications
Bachelor's degree