Product Manager

• Own the product roadmap for billing, invoicing, payments, and cash flow-related features across both customer-facing and internal tools
• Design and evolve our billing infrastructure, including prepaid balances, monthly invoicing, usage tracking, and reconciliation
• Work with Finance, RevOps, and Engineering to automate and streamline invoice generation, tax compliance (e.g. VAT, GST), and revenue recognition workflows
• Improve the payment experience for customers managing recognition budgets, including support for credit cards, ACH, and corporate procurement channels
• Collaborate with enterprise customers to understand procurement workflows, POs, and approval chains
• Partner with other product teams to ensure smooth budget management, reward redemption accounting, and accurate reporting
• Track and improve metrics like failed payment rate, invoice dispute volume, and customer satisfaction with billing
• Ensure global scalability of billing systems with support for multi-currency, tax localization, and regional compliance

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