Achievers

Senior Product Manager – Billing & Payments

Achievers

full-time

Posted on:

Origin:  • 🇨🇦 Canada

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Job Level

Senior

Tech Stack

ERPSQL

About the role

  • Own the product roadmap for billing, invoicing, payments, and cash flow-related features across both customer-facing and internal tools
  • Design and evolve our billing infrastructure, including prepaid balances, monthly invoicing, usage tracking, and reconciliation
  • Work with Finance, RevOps, and Engineering to automate and streamline invoice generation, tax compliance (e.g. VAT, GST), and revenue recognition workflows
  • Improve the payment experience for customers managing recognition budgets, including support for credit cards, ACH, and corporate procurement channels
  • Collaborate with enterprise customers to understand procurement workflows, POs, and approval chains
  • Partner with other product teams to ensure smooth budget management, reward redemption accounting, and accurate reporting
  • Track and improve metrics like failed payment rate, invoice dispute volume, and customer satisfaction with billing
  • Ensure global scalability of billing systems with support for multi-currency, tax localization, and regional compliance

Requirements

  • 3–6 years of product management experience, with at least 2 years focused on billing, payments, or financial operations
  • Experience working on SaaS, marketplaces, or platforms with transactional flows
  • Strong understanding of subscription billing models, usage-based pricing, and prepaid balance systems
  • Familiarity with payment processors (e.g., Stripe, Adyen), accounting or ERP tools (e.g., NetSuite), and tax engines (e.g., Avalara)
  • Comfort working with SQL or BI tools to analyze billing trends and customer usage
  • Exposure to global billing challenges (multi-currency, tax compliance, international payouts)
  • A collaborative approach to cross-functional partnership, especially with Finance, Customer success, and Engineering
  • Excellent verbal and written communication skills
  • Experience in rewards, employee engagement, or HR tech platforms is advantageous
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