Salary
💰 $65,000 - $100,000 per year
About the role
- Impact members' financial journeys by selling debt resolution and loan and home equity products
- Receive and contact warm leads daily through an outbound auto-dialer
- Follow a consultative selling approach to educate, overcome objections, and close sales in 1-2 calls
- Complete applications, pull credit, and gather documents while collaborating with underwriting teams
- Consistently meet and/or exceed sales goals and performance metrics
- Establish and maintain a high level of customer satisfaction
- Work an 8-hour shift between 8:00am-8:00pm CST on assigned schedule (Tue-Sat or Sun-Thu)
Requirements
- 1 year or more of successful call center sales experience
- High school diploma or equivalent
- Experience making outbound calls to warm leads
- Prior experience with high volume (70-100+ dials) is a plus
- Strong understanding of a consultative sales process and a successful track record of exceeding sales goals
- Ability to think and move quickly while taking an empathetic approach to helping members
- Effectively manage schedule and lead database to meet metrics and goals
- Competitiveness and drive to achieve weekly and monthly sales goals
- Must have high speed internet/fiber broadband connection