Achieve Test Prep

Customer Success Trainer

Achieve Test Prep

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Work with department leaders and subject matter experts
  • Continuously improve and develop training materials
  • Collaborate closely with Operations for process clarification and updates
  • Facilitate and deliver training sessions
  • Participate in measuring the effectiveness of learning
  • Maintain records for training programs, including evaluations, employee participation, and LMS records

Requirements

  • 3+ years of experience as a customer success trainer
  • Proficiency with Google Apps (Google Sheet, Google, PowerPoint)
  • Excellent communication skills
  • Comfortable talking in front of a group as well as one-on-one with an individual
  • Able to give and receive feedback effectively
  • Professionalism and takes direction well; organized, displays sound judgment, has solid problem-solving, and critical thinking skills
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
excellent communication skillsfeedbackprofessionalismorganizationsound judgmentproblem-solvingcritical thinking