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Mid-level HR Administration Analyst – Employee Service Focus
Aché LaboratóriosHR Analyst focusing on employee service and support at Aché Laboratories, handling inquiries, personnel administration, and internal policy compliance.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Personnel AdministrationBenefits AdministrationHiringTerminationeSocialPayrollOperational Controls
Soft Skills
Customer ServiceCommunicationProblem SolvingAttention to Detail
Tools & Technologies
Microsoft TeamsMicrosoft OfficeHelpdesk Systems
Certifications & Qualifications
Bachelor's Degree in Human ResourcesBachelor's Degree in Business Administration
Industry Keywords
ComplianceLabor RegulationsService Level AgreementsService Performance Indicators
About the role
Key responsibilities & impact- Provide support to employees and managers via email, phone, Microsoft Teams and helpdesk tickets;
- Handle requests related to Personnel Administration, Benefits, Hiring and Termination;
- Monitor SLAs and service performance indicators;
- Assist with employee record changes and system updates;
- Resolve discrepancies and provide support to internal client areas;
- Ensure compliance with internal policies and labor regulations;
- Support processes related to eSocial, payroll and operational controls;
Requirements
What you’ll need- Bachelor's degree in Human Resources, Business Administration or related fields;
- Strong focus on servicing employees and internal customers;
- Intermediate proficiency in Microsoft Office;
Benefits
Comp & perks- Medical and dental insurance
- Aché and Biosintética medications provided at no cost for you and your direct dependents
- Preventive exams with no co-payment
- On-site medical consultations and sample collection*
- Wellhub (formerly Gympass)
- "Estar Bem Aché" is our integrated wellness program, designed to care for the mental, physical, social, financial, occupational and intellectual well-being of employees and their legal dependents
- Support programs for pregnant and postpartum employees and their spouses
- Partnerships and agreements offering scholarships and educational discounts at various institutions
- Results Participation Program (PPR)
- Private pension plan (1:1 employer match)
- On-site cafeteria and meal allowance
- Transportation voucher, parking or company shuttle*
- Childcare subsidy or on-site daycare at the Guarulhos facility
- Short Fridays exclusively at the Guarulhos office for administrative positions
- Christmas gift