Active Relationship Analyst

ACERTA! Promotora

Sales Analyst handling client interactions about approved credit limits and personal credit options. Collaborating within a high-performance sales team to achieve individual and collective goals.

Posted 5/18/2026full-timeSanto Cristo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Make outbound contact with customers to inform them about approved and pre-approved credit limits and refer them to our accredited partners;
Generate interest in personal credit products using consultative and persuasive approach techniques;
Follow scripts and service standards to ensure quality and consistency in communication;
Adapt language and approach according to the customer profile to provide a personalized experience;
Accurately and neatly record interactions and information in the system;
Monitor proposals and perform follow-up with interested customers;
Contribute to achieving individual and team targets, with a focus on performance and results.

Requirements

What you’ll need

Initiative: ability to act proactively and seek solutions independently;
Sense of urgency: agility and focus on resolving tasks efficiently;
Persuasion: ability to ethically and strategically influence and engage customers;
Results-oriented: commitment to targets and delivering high performance.
Knowledge of sales techniques: consultative selling, negotiation, and closing;
Familiarity with Microsoft Office: especially Excel and Outlook for organizing and tracking activities.

Benefits

Comp & perks

🍞 Meal allowance
🚌 Transportation voucher
💊 Unimed National Health Plan
💬 Psychological counseling
🔒 Life insurance
🎁 Day off during the birthday month

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

consultative sellingnegotiationclosing

Soft Skills

initiativesense of urgencypersuasionresults-oriented