Senior Director, Sales

Acelero Learning

Lead management and growth of customer accounts and new business for Shine Early Learning's HELP product portfolio. Drive retention and expansion while leading transition to digital offerings.

Posted 7/27/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $100,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer relationships and driving sales growth within the education sector, particularly in SaaS offerings. Proven ability to develop strategic account plans and execute sales strategies that enhance customer retention and expansion.

Highest-signal resume keywords

Customer Relationship ManagementSaaS Sales ExperienceAccount Planning and ExecutionRevenue Target AchievementEducation Sector Sales

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentUpselling and Cross-SellingAccount Health Metrics TrackingLead GenerationPipeline Development

Soft Skills

Consultative SellingRelationship ManagementCommunication Skills

Tools & Technologies

CRM SystemsHubSpot

Industry Keywords

Early Childhood ProgramsHead StartEarly InterventionGovernment-Funded ProgramsSubscription-Based Sales

About the role

Key responsibilities & impact

Own both the management and growth of our existing customer base and new business development across our standalone product portfolio
Serve as the primary commercial owner of Shine Early Learning's existing HELP customer base, managing relationships with Early Intervention programs, Early Head Start, and other customer segments
Develop and execute account plans to drive retention, expansion, and upsell across the HELP suite
Lead conversion of print-based HELP customers to HELP Connect, with structured migration and onboarding support
Identify and pursue upsell opportunities to HELP training, certification, and professional development offerings
Track and report on account health metrics, renewal rates, and expansion pipeline
Develop and execute annual sales plans to grow the HELP customer base with new logos
Own the new business sales funnel — from lead generation and pipeline development through close
Drive adoption of HELP Connect as a standalone digital/SaaS offering in new markets
Partner with Product to provide market and customer feedback that informs the HELP Connect, print, and training roadmaps

Requirements

What you’ll need

Bachelor's degree in Business, Sales, or related field required
8+ years of sales experience, with at least 3 years in a senior sales role
Demonstrated experience managing an existing customer base with a focus on retention, expansion, and upsell — not solely new logo acquisition
Proven track record of meeting or exceeding revenue targets across both transactional and subscription-based sales motions
Experience selling to education, early childhood, or government-funded programs (Head Start, Early Intervention, Title I, etc.)
Strong understanding of SaaS sales motions — including demo, trial, and subscription conversion — alongside consultative and transactional sales approaches
Proficiency with CRM systems (HubSpot or equivalent)

Benefits

Comp & perks

Medical, Dental, and Vision Insurance with multiple plan options to fit your needs
Health Savings Account (HSA) with company contributions up to $800 annually
Flexible Spending Accounts (FSA) for health and dependent care expenses
401(k) Retirement Plan with up to 4% company match and immediate vesting
Company-paid Short-Term and Long-Term Disability and Basic Life Insurance
Up to $500 per year in Professional Development Reimbursements
Employee Assistance Program (EAP) with counseling and mental wellness support
Wellness Programs, including virtual fitness, nutrition, and mindfulness classes
Pet Insurance, Legal Assistance, ID Theft Protection, and Employee Discount Perks